首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
When difficult people express themselves orally, they generally want at least two things:they’ve been heard and they’ve been und
When difficult people express themselves orally, they generally want at least two things:they’ve been heard and they’ve been und
admin
2021-04-02
80
问题
When difficult people express themselves orally, they generally want at least two things:they’ve been heard and they’ve been understood.As a good communicator should be a good listener, five steps are advocated toward good listening.
The first step is cooperating.How does a difficult person know that you’re listening and understanding? In fact, it’s through the way you look and should while he is talking.You may help him to fully express his thoughts and feelings.You do this by nodding your head in agreement, making certain sounds of understanding.
When the person begins to repeat what’ s been said, it’ s a signal of step two:turning back.It means that you repeat back some words he is using, sending a clear signal that you’re listening carefully and that you think what he is saying is important.
Having heard what he has to say, the next step is clarifying.At this point, you start to gather information about what is being communicated.Ask some open-ended questions, which will allow you to figure out what intention he is hoping to satisfy.
The fourth step is to summarize what you’ve heard.This allows you to make sure that both you and the difficult person are on the same page.When you do this, two things happen.First, if you’ve shown that you’ve making an effort to understand completely.This increases the possibility of gaining cooperation from him.
Having listened carefully, you’ve now arrived at the point of confirming with the person that he feels that his thoughts have been fully voiced.Ask if he feels understood.
When enough sincere listening, questioning, and remembering are brought together, understanding is usually achieved and a difficult person becomes less difficult and more cooperative.
选项
答案
intention
解析
从文章内容可知,当你在听对方说话的时候可以问一些开放性的问题,这会帮助你弄清楚对方的意图,故答案是intention。
转载请注明原文地址:https://kaotiyun.com/show/6ZjK777K
本试题收录于:
D类竞赛(专科)题库大学生英语竞赛(NECCS)分类
0
D类竞赛(专科)
大学生英语竞赛(NECCS)
相关试题推荐
A.decreaseB.adaptC.benefitsD.enlargeE.henceF.universalG.adverselyH.shift
A.likeB.depressedC.conflictD.accessingE.beneficialF.highlyG.appealH
AProfessorstoodbeforehisphilosophyclassandhadsomeitemsinfrontofhim.Whentheclassbegan,wordlessly,hepickedup
AProfessorstoodbeforehisphilosophyclassandhadsomeitemsinfrontofhim.Whentheclassbegan,wordlessly,hepickedup
(1)IstartfrommyhomeinthequietlittlesuburbofForestHills,LongIsland.Here,surroundedbygreenlawns,trees,andflo
Inthepasttwentyyears,therehasbeenanincreasingtendencyforworkerstomovefromonecountrytoanother.Whilesomenewl
(1)WhatstandsoutaboutHillaryClintonisherenormouscapacityforresiliencethathasallowedhertoeffectivelynavigatet
Hispoorperformancemaybe________tolackofmotivationratherthantoreadingdifficulties.
Itischeapertopayfortheleatherjacketoverfortyweeks.
Whenisthemanleaving?
随机试题
简述教育目的个人本位论的基本观点。
微循环最重要的生理意义是()
支配骨骼肌运物的神经为()。
当基金份额净值计价错误达到基金资产净值的()时,基金管理人应当公告,并报监管机构备案。
执行理财规划方案的原则不包括()。
在以下进入国外市场的模式中,属于非股权安排形式的有()。(2013年)
将小鼠B细胞注入家兔体内,产生免疫反应后,家兔血清能使小鼠T细胞凝集成细胞集团。而未经免疫的家兔血清不能使小鼠T细胞凝集成团。T细胞凝集现象的出现是因为()。
毛泽东曾引用《庄子.天下篇》中的“飞鸟之影,未尝动也”形象地表达了动和静的辩证关系是()。
白磷:自燃
Inhisclassicnovel,ThePioneers,JamesFenimoreCooperhashishero,alanddeveloper,takehiscousinonatourofthecity
最新回复
(
0
)