首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s (1) _____ for it, the fi
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s (1) _____ for it, the fi
admin
2013-10-20
55
问题
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s (1) _____ for it, the first step is to present the guarantee at the store of purchase. In most cases, this action will (2)_____ results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the consumer takes his or her (3) _____, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor, (4) _____ he or she has a just claim. Consumers should complain in (5) _____, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can (6) _____ what is wrong with the item in (7) _____. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, (8)_____ by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the (9) _____ should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can (10) _____ to take the seller to court or report the seller to a private or public organization responsible for protecting consumers’ rights.
(1)
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s (1) claim for it, the first step is to present the guarantee at the store of purchase. In most cases, this action will (2) produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the consumer takes his or her (3) complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor, (4) assuming he or she has a just claim. Consumers should complain in (5) whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can (6) demonstrate what is wrong with the item in (7) question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, (8) rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the (9) consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can (10) threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers’ rights.
选项
答案
claim
解析
转载请注明原文地址:https://kaotiyun.com/show/6ec7777K
0
大学英语四级
相关试题推荐
AlibrarytoLastForever"Thefundamentalreasonswhytheelectriccarhasnotattainedthepopularityitdeservesarethe
A、Warmer.B、Hotter.C、Cooler.D、Drier.C推理判断题。在等公交车的时候,两个人开始谈论天气情况。男士说现在的天气很不正常,以前三月份没有这么热、这么干,因此可以推断出在正常情况下,三月份应该凉爽些。
SevenWaystoCreateaHappyHouseholdEveryfamilyisdifferent,withdifferentpersonalities,customs,andwaysofthinkin
____________(不努力积累大量的词汇),youcan’texpecttogainagoodcommandoftheEnglishlanguage.
Thefirstmanwhocookedhisfood,insteadofeatingitraw,livedsolongagothatwehavenoideawhohewasorwherehelived
A、Discussthevideowiththeman.B、Gotoseethevideo.C、Getreadyfortheclass.D、Tellothersitisinteresting.B女士认为录像一定很
A、Angry.B、Concerned.C、Pleased.D、Disappointed.C
WhenMITputtheircoursecontentonlinein2002,theywereexpectingtheirsitetobeoneofthemostpopularsitesaroundthe
A、Heistakingcareofhistwinbrother.B、HeisworriedaboutRod’shealth.C、Hehasbeenfeelingillallweek.D、Hehasbeeni
Wealwaysconvinceourselvesthatlifewillbebetterafterwegetmarried,haveababy,thananother.Thenwearefrustratedth
随机试题
A、About13%.B、About15%.C、About30%.D、About50%.C
骨髓增生程度的主要判断标准是()
病人烦渴引饮,能食易饥,小便频数量多,消瘦,该患者证属()。
在备用信用证项下,受益人只有在开证申请人未履行义务时,才能行使信用证规定的权利,因而,开证银行承担第二性的付款责任。()
尽管财务报表是按会计准则编制的,但不一定反映公司的实际情况,如()。Ⅰ.有些数据是估计的,如无形资产摊销等Ⅱ.流动资产的余额是按历史成本减折旧或摊销计算的,不代表现行成本或变现价值Ⅲ.报表数据未按通货膨胀或物价水平调整
下列各项所得,免征个人所得税的项目有()。
技术发展给社会带来的弊端——1989年英译汉及详解WhenJaneMathesonstartedworkatAdvancedElectronicsInc.12yearsago,【F1】shelabouredoveramic
在窗体中添加一个名称为Commandl的命令按钮,然后编写如下事件代码:PrivateSubCommand1_Click()s=”ABBACDDCBA”ForI=6To2:Step-2x=Mid(s,I,I):
面向对象的程序设计语言是()。
Musiccomesinmanyforms;mostcountrieshaveastyleoftheirown.【C1】______themmofthecenturywhenjazzwasborn,America
最新回复
(
0
)