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Not too long ago, an incident that happened at Walt Disney touched me greatly. A guest checking out of our Polynesian Village re
Not too long ago, an incident that happened at Walt Disney touched me greatly. A guest checking out of our Polynesian Village re
admin
2011-07-31
32
问题
Not too long ago, an incident that happened at Walt Disney touched me greatly. A guest checking out of our Polynesian Village resort(度假胜地) at Walt Disney was asked how she【21】her visit. She told the front-desk clerk she had had a (n)【22】vacation, but was heartbroken about【23】several rolls of Kodak color film she had not yet developed. At that moment she was particularly【24】over the loss of the pictures she had shot at our Polynesian Luau, as this was a memory she especially treasured.
Now, please understand that we have no written service rules【25】lost photos in the park.【26】,the clerk at the front desk【27】Disney’s idea of caring for our guests. She asked the woman to leave her a couple rolls of【28】film, promising she would take care of the rest of our show at Polynesian Luau. Two weeks later the guest received a【29】at her home. In it were photos of all the actors of our show,【30】signed by each performer. There were also【31】of the public procession (游行队伍)and fireworks in the park, taken by the front-desk clerk in her own【32】after work. I happened to know this【33】because this guest wrote us a letter. She said that never in her life had she received such good service from any business.
Excellent【34】does not come from policy (政策) handbooks. It comes from people who【35】—and from a culture that encourages and models that attitude.
选项
A、printed
B、shot
C、unused
D、recorded
答案
C
解析
这一句的意思是“那位前台服务员请那位女游客留下未用过的胶卷,并许诺她将负责拍摄迪斯尼在Polynesian Luau的其余的表演节目”。A选项printed的意思是“洗印出来的”,B选项shot意思是“拍摄出来的”,C选项unused的意思是“未使用过的”,D选项recorded的意思是“记录下来的”。比较几个词义,只有C选项最符合上下文的意思。
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