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外语
A、He wants to return it to the shop. B、He wants to have it repaired. C、He wants to exchange it for another one. D、He wants to ge
A、He wants to return it to the shop. B、He wants to have it repaired. C、He wants to exchange it for another one. D、He wants to ge
admin
2013-04-08
58
问题
W: Good morning. Complaints Department.
M: Yes. I’d like to speak to Miss Wang.
W: Excuse me, sir. We have a bad connection. Could you speak a little more slowly?
M: I-want-to-speak-to-Miss-Wang.
W: This is Miss Wang speaking. Can I help you?
M: I’m afraid I have to make a serious complaint to you.
W: What’s the problem?
M: I’m sorry to have to say this, but the electronic dictionary you changed for me the other day doesn’t work properly, either. I’m really annoyed about it.
W: Would you like me to have it changed again?
M: Oh, no. I’m tired of it. I’m just calling to find out if I can bring it hack.
W: Have you got a receipt?
M: I should have one, but I can’t find it. It’s my fault. Maybe I threw it away right after I went out of the store.
W: That’s a bit complicated, then. If you don’t have a receipt, you can’t have your money back.
M: But I did buy it from your store. What if I can’t find the receipt?
W: I’m afraid there isn’t much we can do. Would you please have another look for it and contact us?
M: I’ll do that. Bye.
选项
A、He wants to return it to the shop.
B、He wants to have it repaired.
C、He wants to exchange it for another one.
D、He wants to get a receipt for his electronic dictionary.
答案
A
解析
男士说已经受够了所买的电子辞典,因此想看一看能不能把它退回去。
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0
大学英语四级
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