The man asked the woman some tips for

M: Hi, Jane. I’m thinking of applying for a job with a multinational company, (8) but I’m worried about having an interview in English. Can you give me any good tips?
W: I guess the first thing is to try to make a good impression. As we know, "You never get a second chance to make a first impression". You really need to get off to a good start.
M: That sounds like good advice. And how do I make a good first impression?
W: (9) You should firmly shake the interviewer’s hand while greeting him or her with a smile. Be sure to keep eye contact, especially when listening to the interviewer.
M: Body language is really important. I must equip myself with the good body language. What else should I prepare for the interview as well as the body language?
W: You should learn a little bit about the company before the interview. Find out what they do, how long they’ve been in business, what their business motto is, etc.
M: That’s right. Maybe I should also anticipate possible questions, and think about how to answer those questions. Should I memorize my answers beforehand?
W: Definitely not! (10)That sounds very mechanical. You should be natural when you speak. Just think about how you want to answer, and use the interviewer’s own words in your answer, which shows you’ve been listening.
M: That’s helpful. Thanks a lot.
W: You’re welcome. Good luck! Hope to hear good news from you.