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  3. Most consumers in China’s cities would rather "suffer silently" over grievances than stand up for their rights, a survey showed

Most consumers in China’s cities would rather "suffer silently" over grievances than stand up for their rights, a survey showed

admin2012-07-17  70
问题     Most consumers in China’s cities would rather "suffer silently" over grievances than stand up for their rights, a survey showed Friday.
    A two-week poll conducted showed that about 70 percent were only partly familiar with the law bolstering (支持) protection of consumers’ rights and interests implemented two years ago. Twenty percent said they had heard over the ages in a number of quite peculiar forms but did not know the content, and the remaining 10 percent knew nothing about the law at all. Those consumers surveyed lost on average 25. 85 yuan a month in 1995 due to shoddy quality, fake goods, and other problems. More significant was people’s meekness (逆来顺受) in accepting bad service without complaining. More than 60 percent of those surveyed said they would rather suffer silently rather than stand up for their rights. This was particularly the case among the elderly and people with higher levels of education.
    Those consumers said that they rather sustained an occasional loss than paid the transportation fares necessary to pick up invoice (发票) and find a quality inspection department for an appraisal.
    They added; "Even if you go to court and win the case, the best decision you’ll receive will be returning double the amount lost. " So the situation of consumer protection in China needs improvement.
The reason why people are willing to "suffer silently" is that______.
选项 A、they want to remain indifferent
B、they can’t afford the time
C、they believe it doesn’t pay to stand up for their rights
D、they don’t know the situation of consumer protection in China is well improved
答案C
解析 本题可采用排除法确定答案。文中第三段对那些消费者为什么宁愿忍受损失而不愿拿发票去找质量检查部门对所购商品进行鉴定进行了说明，因为他们相信即使能打赢官司最后得到的赔偿也远不及遭受的损失。由此可以看出，选项A与文章内容不符，应排除；选项B文章中未涉及，应排除；选项D与文中最后一句话不符，也应排除。原文说消费者状况有待改善，不是说消费者不知道他们的权益保护状况已经得到很大的改善。故正确答案为C。
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