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  3. There was a time when negotiation between management and labor followed a predictable pattern. With a wink and a smile on the fa

There was a time when negotiation between management and labor followed a predictable pattern. With a wink and a smile on the fa

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问题     There was a time when negotiation between management and labor followed a predictable pattern. With a wink and a smile on the factory floor, aggrieved unionized workers would go on strike and hand over a list of choke-the-company demands. With mock horror, management would deliver a meager pay rise and cite the difficult business climate as a reason for not being more generous. The two sides would then painfully hammer out a deal with mutual concessions, presumably in a smoke-filled room.
    But the workplace has evolved to meet the standards of a global economy, with its accompanying competition, mergers, acquisitions and international labor force: in the United States, at least, the strike - threaten-hammer model has been recognized as unduly painful and counterproductive. The two-tier hierarchy of management and labor has given way to a maze of responsibilities and relationships, all of which bring the interests of both sides closer together than ever before. Add to this the fierce international competition for jobs, and the diminishing influence of unions, the need for a new approach to solving labor disputes and navigating contract relations becomes obvious.
    The mutual-gains approach to negotiation speaks to this need — something Joel Cutcher-Gershenfeld, the project co-director of Harvard University Law School’s Program on Negotiation, calls "inter-space bargaining" It demands that the two sides leave behind conventional notions of winning and losing, and focus instead on their shared stake in the success of the company. "When people start to examine the underlying interests, it becomes easier to generate numerous options to satisfy those interests," suggests Mr. Cutcher-Gershenfeld. In order to help companies discover these shared interests, PON offers a series of two-day seminars four times a year, in which employers, employees and others come together to receive specialized training in collective bargaining. The course, "Negotiating Labor Agreements", is admired by unions and corporate leaders alike for teaching its 125 to 145 participants how to think beyond the bargaining box.
    Harvard University faculty and other management scholars engage participants with simulated exercises and realistic negotiating examples. The aim is to whittle away the familiar positions that come between the two sides, and to train them to brainstorm new solutions together. Now five years old, this program’s most notable contribution to the field of collective bargaining is to bring management and labor into the same seminar, to learn the same strategies at the same time.
    The School of Industrial and Labor Relations at Cornell University in New York state also offers a two-day seminar on "Mutual Gains Negotiations; Win-Win Bargaining", which follows similarly innovative lines for resolving labor disputes. The ILR caters on management and labor separately, the program incorporates new interest-based strategies for bargaining. Part of its appeal among managers is its certificate program, which encourages negotiators to attend every one of its workshops in order to qualify for a Collective Bargaining Studies Certificate.
Old day management and labor negotiation was predictable because it______.
选项 A、never failed to help workers get what they want
B、always took a furious form and ended lose-lose
C、always resulted in a better capital and labor relationship
D、never took into consideration of the difficult business climate
答案B
解析 细节题加推断。第一段讲述劳资纠纷。开始劳方“aggrieved unionized workerswould go on strike”愤然罢工抗议。结果是双方痛苦地各自让步，达成协议“painfullyhammer out a deal with mutual concessions”。这和选项B(斗争)模样可怕，结果双方皆败意思符合。
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