2. 外语
  3. Write an answer to one of the questions 2-4 in this part. Write your answer in 200-250 words. Question 2 The number of staff

Write an answer to one of the questions 2-4 in this part. Write your answer in 200-250 words. Question 2 The number of staff

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问题 Write an answer to one of the questions 2-4 in this part. Write your answer in 200-250 words.
Question 2
    The number of staff using the company canteen at mealtimes has been falling, and the Managing Director has asked you to find out why this is the case.
    Write a report for the Managing Director
    explaining how you found out the opinions of the staff
    summarising the reasons staff gave for not using the canteen
    suggesting possible ways of encouraging staff to use the canteen.
Question 3
    The company you work for is investigating the possibility of opening a new branch abroad. Your line manager has asked you to contact a business advisory service in the country the company is considering.
    Write a letter to the business advisory service
    briefly introducing your company
    explaining your company’s plans
    outlining the points you would like advice about
    suggesting a meeting with your company.
Question 4
    A member of your section wants permission to take a course which will mean he/she will be absent from work for a long period of time. Write a proposal to your line manager recommending that the person be allowed to take the course.
    Write the proposal for your line manager, including the following information
    a brief description of the course contents
    why this particular person should be allowed to do the course
    how the course will be of benefit to the company
    how any problems caused by the employee’s absence will be overcome.
选项
答案Question 2 Sample C Report on decreasing number of staff using our company canteen Introduction This report aims at examining the key reasons why our employees prefer other lunch venues as in comparison to our company canteen. Findings Since sometime it became evident that most of the company staff chooses to go outside in order to have their lunch. Although motivation to do so might be very different there were 3 main factors contributing to such decission making process. Firstly, there are plenty of other options available. Our company is located in the heart of the city with many restaurants offering wide range of attractive lunch menues. All of these places are within a 5 minutes walking distance from our premises. Second reason, often mentioned, was that the meals offered in our canteen are much too expensive and of a relatively poor quality. Additionaly, many employees pointed out that the menue does not offer any variety. Thirdly, it came to our attention that the service staff was very slow and not always friendly to our staff. Recommendation After closely assesing the situation it is recommended to take the following below highlighted steps in order to motivate our staff to eat in our company. We will need to look into appointing a new catering company. Preferably one with a wide range of "healthy food" on their offer, such as salads, fusion food or bio-drinks. We can attract our employees by introducing a new concept of good quality food(i.e. sandwitches "custom made" for each employee from the components he/she chooses)for a reasonable prices. Our canteen needs to become trendy so that staff will once again choose to stay indoors instead of going for a lunch in the city. We should also refurbish the interior of our canteen. Perhaps few appealing accessories and a friendly colours combined with modern design would make the desired difference. Conclusion We should set up a meeting to discuss viable options. Choice of a new catering company should be based on their ability to deliver the desired "cost-quality" equasion, so that our employees are convinced that our canteen is the best place for their lunch break. Band 3 Natural use of language, although not error free. A good range of structures and vocabulary. Well organised. Linguistically, this is an upper band 4; however, the first content point has been omitted and one task penalty reduces it to band 3. Sample D Report: The report of why our staff don’t go to our canteen. Introduction: As requested by the Managing Director, I conduct to the reason of less number of staff using the company canteen at mealtimes as following findings. Findings: Firstly, as our company change the workhour, the lunch time for our staff is limited. So as the Dinner Hall is in another building. They do not want to spent time on this. Secondly, the canteen department has been individuel this year. The cost of one meal is much higher than before, meanwhile, there are a lot of cheap restuants open around. Last but not the least, our canteen offered a few kind of food to be choosen. In conlusions & Recommendations: From the 5 findings, there are a lot of space to be promoted: 1. Suggest the canteen sector offer a delivery work. Open their number, so as to our staff can order and eat in their tea & coffee room. 2. Our company can spend some money on the canteen in order to giving our staff some discount, Or buy some IC cards send to our staff as a benefit. 3. Tell the Human Resource department to find a new chief. Band 2 A limited range of structures and vocabulary and some errors which obscure communication. This would have a negative effect on the target reader and result in a lower band 2. In addition, the first content point has been omitted. However, as this is already a lower band 2, there is no penalty for omission. Question 3 Sample E Dear Sirs, I am writing on behalf of my company Kolon International Corporation, a Korean trading house, who specialize in import and export of stainless steel and tinplate. We are very succesfull in Far East. Due to the fact that we would like to expand our business territory in Eastern Europe we wish to investigate the possibility of opening a new branch in Poland. We are aware of the fact that Poland in particular, is a developing country, and the demand for products such as stainless steel and tinplate is huge. We hope that by opening a new branch we have better chances in finding customers, and for sure will give credability and reasurance in next stage to our potenciel customers that we are on the spot and that we can deal with all inquires efficently and quickly. Therefore, would you please advise in which part of Poland, which city we should open our office? Where are the most appropriate customers located? Please indicate whether in your opinion it’s a good idea for us to open this branch in first place? What are the advantages and disadvantages of this project? Moreover, we would like to arrange a meeting with your company in order for us to discuss it further. Would you please advise the date you are available for a meeting. Trusting Band 4 Please refer to band 4 descriptors on the General Impression Mark Scheme, as this is a good example of a band 4 script. Sample F Dear Sir My name is XXXXXXX, I am a manager of a Polish furniture company YYYY. I am writing you with request for some advice how to invest on your market effectively. Our company exists on the Polish market for over 20 years and we have been developing throughout this period constantly. We produce furniture of the highest standard, not only for some interiors but also for offices, with appropriate design and functionality. Last time we have decided to open a new branch in Romania, that is a new line of ecological furniture production. We find it encouraging that your country’s resources are pure and of high quality, which is the reason of our investment. However we still need to obtain following information about your market concerning the legal situation regarding opening new business, the market structure, that is supply and demand for furniture product, possibly as well the business culture. As we seek for further contacts with your company, we would like to propose you an appointment to discuss some topics concerning our future work. I would suggest the 15th of December this year in your company’s office, if it is convenient. I hope our cooperation will be fruitfull. If you require any further information, please don’t hesitate to call me - 0048 501 779 558.I also enclose some documents and brochures about our company. Yours faithfully xxxxxxx Band 3 All content points covered. This is a well-organised and fairly ambitious response, but with a number of non-impeding errors. Question 4 Sample G To: The Head of Human Resources Subject: The permission to the Business English Course BACKGROUND One of the employees of my section, Mr Dowbor, has found an offer of a 3-month Business English Course in London and he is asking for permission to go there. The course starts on 1st January 2007. Obviously, Mr Dowbor will be absent from work in this time. THE COURSE CONTENTS The participants of the course will get an opportunity to learn a wide range of business related vocabulary as well as they will be taught how to deal with business correspondence professionally. What is more, several lectures and workshops concerning new business methods are included in the contents of the course. SKILLED EMPLOYEES AS A FACTOR OF DEVELOPMENT Mr Dowbor is a young employee, but he has already proved to be very determined and to have outstanding interpersonal skills. He has been working for us for two years. At present we do not have employees with a knowledge of business English in our company. An employee with such skills will give us a chance to develop our contacts with foreign customers and suppliers. PROBLEMS TO BE OVERCOME Mr Dowbor will be absent from work for 3 months. The way to solve this problem can be employing someone as a replacement for this period. We are looking for people in other sections in the company, so if the person is good at his job, we can transfer him to another section later. Please, be prepared to give feedback on this proposal at the meeting next Tuesday. Band 4 All content points covered. Natural use of language with occasional awkwardness. A good range of vocabulary. Overall, it has a positive effect on the target reader. Sample H The proposal of the course To: Mr White From: Mr Black Date: 13th May Subject: course Course Contents With more and more transaction with foreigner, the aim of the course is improving staffs’ English skill. We invisted a English educational organisation, which own a good reputation in this flied. It provide five oral practise lesson and six writing skill lesson. It contain the business communication in oral and written. Every staff must be divided into six group, and they practise business English at the real stage. Employees All staff must join the course, but avoiding the waste of time and money. We divide into sereval steps. It begin with the sale department, then the staffs of management enter the second period training, The production department is the last one. Benefit Of Course The course provide a chance to practise the oral English and the skill of written. The staff can knowledge about not only the ;anguage skill, but also the culture and business practise among different countries. It benefit our company to expand aboard market and study management skill and technolege from other countries. The course also help us to build an international brand Recommend Avoiding the problem caused by the employee’s absence, our company can implement the flexsible work time. We let someone work through the internet, who enter the course. The staffs can do the work anytime and anyplace. It save the time and money spend in traveling to the company. The written lesson produce VCD that staffs can watch them in home, if they must work. If we push these policy, we must ensure all staffs have good quality internet and build supervision system to check every staff work performent. Thank you for reading Band 2 Errors are basic and numerous, and communication is obscure; therefore, this is awarded a lower band 2. In addition, content points are omitted(no individual is specified), but no penalty is given, as this is already a lower band 2 answer.
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