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96 Rumbold Street Ayresford
96 Rumbold Street Ayresford
admin
2011-02-14
83
问题
96 Rumbold Street
Ayresford
Hampshire W13 1PW
May 19
Jetline Claims Office
Jetline UK Limited
35 Manchester Road
London EC2 3HD
Dear Sir or Madam:
1 am writing with regard to damage to my suitcase incurred during a recent trip to Italy. I was traveling from Milan to Gatwick Airport on Jetline flight JT23 on May 14, and on picking up my suitcase from the baggage claim at Gatwick, I found that the latch was badly damaged and the handle had become detached from the suitcase on one side. I reported this to the Jetline office at Gatwick and completed a property-irregularity form.
I have had the suitcase looked at by a local luggage retailer, Simpsons Limited, to see if they could repair it. They feel that they can only partially repair it (enclosed is a copy of their estimate), and they would suggest a replacement. I would therefore be pleased if you could reimburse me for the cost of a new suitcase as indicated in Simpsons’ estimate. Due to the amount of damage to the suitcase, I was unable to travel from the airport by public transport as planned and had to take a taxi. I would also ask you to reimburse me for the taxi fare, which was £45.00.
Yours sincerely,
Richard Turner
Richard Turner
Simpsons Limited: Retailers of Quality Luggage
43 High Street, Ayresford W4 8RT
Tel: 01203 431796
Estimate of Repair
Date: May 17
Item to be repaired: Large dark green cloth suitcase manufactured by Crossleys, Ltd.
Nature of repair: Replace damaged latch, reattach handle
Estimated cost: £20.00 (but see note below)
Notes: Although the latch can be replaced, it will not be possible to reattach the handle securely (damage to handle attachment on suitcase body). The cost to replace it with a similar model is £105.00 (Dixons executive suitcase, model X23).
Why has Mr. Turner enclosed a document with his letter?
选项
A、To provide an example of a form
B、To show that a suitcase has been repaired
C、To support a request for reimbursement
D、To suggest a store for Jetline to use
答案
C
解析
reimbursement意为“赔偿;退款”。信的第二段第二句提到随信附上的文件,提及估价单的事。第三句接着提及为了作为索赔新行李箱费用的证据,随信附上Simpsons公司的估价单,由此可知选(C)。(A)、(D)在信中并未提及。(B)附件的文件是修理的“估价单”,还没修理。
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