首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
When a consumer finds that an item she or he bought is faulty or does not【B1】______the manufacturer’s claim for it, the first st
When a consumer finds that an item she or he bought is faulty or does not【B1】______the manufacturer’s claim for it, the first st
admin
2014-02-25
20
问题
When a consumer finds that an item she or he bought is faulty or does not【B1】______the manufacturer’s claim for it, the first step is to present the【B2】______at the store. In most cases, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and【B3】______method used by many consumers is to complain【B4】______to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s【B5】______, if he or she has a just claim. Consumers should go to the store of purchase to complain whenever possible, but if they cannot get to the store, it【B6】______phone or write the complaint in a letter. Complaining is usually most【B7】______when it is done politely but firmly, and especially when the consumer can show what is wrong with the item in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making【B8】______statements. The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and firmly as possible. But if a polite complaint does not achieve the【B9】______result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a public organisation【B10】______protecting consumers’ rights.
【B5】
选项
答案
favo(u)r
解析
favo(u)r。由空前的in the consumer’s可知,本空应填名词。根据空后的a just claim(合理的投诉)可推测,本空所填名词应为褒义。in one’s favo(u)r意为“对某人有利”。
转载请注明原文地址:https://kaotiyun.com/show/ApS7777K
0
大学英语四级
相关试题推荐
A、’Whichcompanythemanhasworkedfor.B、Whattheman’sadvantageanddisadvantageare.C、Whetherthemanhasanyexperiencea
Whenitcomestousingtechnologytopromoteeducation,theprevailingwisdomhasbeenthatmoreisbetter.Overthepastdecade
Todaywetalkaboutthedifferencebetweenacollegeandauniversity.Collegesanduniversitieshavealotincommon.Theyprep
A、Hisprojectisgoingverywell.B、Heneedsfinancialsupport.C、It’sdifficulttofinishhisproject.D、Heneedscapableperso
PreparingChildrentoBeSafeatCollegeMoneycanbuymanythingstohelpchildrenexcelacademically,liketutorsandpriv
ABriefHistoryofOnlineShoppingWhenAmazon.comopenedforbusiness15yearsago,itwasnothingmorethanafewpeoplep
Itisnosecretthathealthcarehasbecomeincreasinglyunaffordableasthecostofmedicaltreatmentsandinsurancepremiums(保
A、FromBristolChanneltotheWash.B、Thelowlandandhills.C、ThePennines.D、Thedramaticcoastline.A文中指出,英伦诸岛被一分为二,不仅是地理因素使
A、Bywritingthemacheck.B、Byofferingthemfood.C、Bysendingthemtoashelter.D、Byreportingtothepolice.B
A、Hewasinterviewedbyanewspaper.B、Hedisappearedfromthespotquickly.C、Hewenttothehospitalintheambulance.D、Heas
随机试题
下列关于药物主治病证的叙述,错误的是()(2007年第38题)
波特在竞争力分析模型中概括的竞争力量。
患者男,45岁,鼻部撞伤后,有血性液体自鼻孔流出,手帕或纸上的痕迹中心呈粉红色而周边色淡、清澈,色淡,流出的液体干燥后不呈痂状者,考虑为脑脊液鼻漏。关于此病诊断错误的是
中国证监会对证券公司的承销业务进行自查,内容包括()
马克思主义哲学是“科学之科学”。
建立和发展社会主义的政治保证是()
下列关于二叉树的叙述中,正确的是( )。
Character流与Byte流的区别是()。
【B1】【B4】
Alow-contextcultureisoneinwhichthemessage,theeventortheactionis【T1】______,havingmeaningontoitself,regardless
最新回复
(
0
)