When customer service representatives speak to customers over the phone, they should always speak_______.

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问题 When customer service representatives speak to customers over the phone, they should always speak_______.

选项 A、hardly
B、clearly
C、respectably
D、respectively

答案B

解析遇到副词，要考虑它和动词的搭配。speak clearly意为“说得很明确”。hardly用在be动词和助动词的后面、一般动词的前面，所以出现在speak的前面才对。respectably意为“可敬地”，如果是respectfully则可以被选。

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When customer service representatives speak to customers over the phone, they should always speak_______.

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