September 30 Margaret Hamilton Charmante Customer Service 10 Old Shoals Road Arden, North Carolina 28704 Dear Ms. Hamilton, I

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问题 September 30
Margaret Hamilton
Charmante Customer Service
10 Old Shoals Road
Arden, North Carolina 28704
Dear Ms. Hamilton,
I recently purchased a Charmante VX12 Laser printer from Tech Giant and was initially satisfied with the product. After only two days, however, my printer started to malfunction. I【K10】______returned it to the store and exchanged it for another VX12, but after only four days, that printer began to malfunction too. Although I could have had the machine repaired 【K11】______warranty, I chose to exchange it for a model from another company instead. I’m not sure if these problems occur with all Charmante VX12s or just the two that I had, but I think it may be worth looking into to【K12】______future customer dissatisfaction.
Sincerely,
Robert Evans
【K12】

选项 A、prevent
B、prevention
C、preventable
D、preventative

答案A

解析 联系上下文可知动词不定式to的含义是“为了……”,动词不定式后面一定是跟动词原形连用,所以四个选项中只有prevent符合条件,是正确答案。
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