Suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day. Write

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问题     Suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day. Write an email to the customer service center to
    1) make a complaint, and
    2) demand a prompt solution.
    You should write about 100 words on the ANSWER SHEET.
    Do not sign your own name at the end of the letter. Use "Li Ming" instead.
    Do not write your address. (10 points)

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答案 Dear Sir or Madam, I am writing to you to express my complaint about the electronic dictionary I bought from your online store the other day. At first, I was quite happy with my new English-learning device. It worked just fine. Unfortunately, after playing some games on it, the screen freezes every time when I try to get access to the "Dictionary" section. I reset the device several times but now the problem still exists. To solve the unpleasant problem, I suggest a free replacement for my device. Also to avoid similar complaints, your company should run stricter quality tests on products. Your prompt attention would be highly appreciated. I look forward to your satisfactory feedback. Sincerely yours, Li Ming

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