The following is a memo (通知) . After reading it, you should complete the information by filling in the blanks marked 46 to 50 (i

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问题 The following is a memo (通知) . After reading it, you should complete the information by filling in the blanks marked 46 to 50 (in no more than 3 words) in the table below.
To: All Managers and Department Heads
   Subject: New Communication Training Program
   Clear, friendly, efficient communication skills are essential for building relationships with your cus- tomers. You can use it for the benefit of your business. A new online training program is available on the Learn Well website. It will belp Company employees create"customer-friendly" communication.
   Please visit the wehsite for a memo from the organizer. The memo provides a general view of this customer-friendly communication training program. It also explains how employees can register for the on- line training. Please forward this email to your employees and encourage them to sign up for training at their leisure time as soon as possible.
   Thank you for your support as we work to improve your employees’ customer communication in their business activities.
   MEMO
   To: All Managers and Department Heads
   Subject : New  (46)   for employees
   Training Program :
   1. Type of training: a new  (47)    training program on the [,earn Well website
   2. Skills to train: clear,  (48)   and efficient communication
   3. Purpose of training:to help the employees to create  (49)   communication
   Way of Registration : visit  (50)   for a memo from the organizer

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答案friendly

解析 由关键句“Clear,friendly,efficient communication skills are essential for building relationships with your customers”可知,与顾客建立关系必须要有清晰、友好及有效的沟通技能。
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