Complaining is usually most effective when it is done politely but firmly and especially when the consumer can show what is wron

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问题 Complaining is usually most effective when it is done politely but firmly and especially when the consumer can show what is wrong with the item he has bought.

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答案一般来说,在态度礼貌而且要求坚决的情况下投诉最有效,尤其是当消费者能够确切地指出所购物品的问题所在时。

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