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What does the woman want to discuss?
What does the woman want to discuss?
admin
2017-04-10
11
问题
What does the woman want to discuss?
Hello, Mr. Collins. My name is Lillian Fuentes and I’m calling from Coral View Resort and Hotel. We need to discuss a complication with your upcoming reservation. You booked one of our function rooms for your team-building seminar, but the venue has been closed for repairs. During the severe storm last night, we suffered some water damage. Now we must repaint the ceiling and walls in the function hall you reserved. We would like to apologize and provide you with another room to use. Please contact me to make other arrangements.
选项
A、An alternative room
B、A seminar schedule
C、A different product
D、A full refund
答案
A
解析
本题是询问女士主动向柯林斯先生提供了什么。在留言的结尾部分,女士说“We would like to apologize and provide you with another room to use.”,即女士向柯林斯先生道歉并表示可以提供其他房间以供其使用,故正确答案是(A)An alternative room。
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