首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
From: Bethany Adair To: Customer service employees Subject: Return and Exchange Policy Date: July 7 Dear Employees, Recently,
From: Bethany Adair To: Customer service employees Subject: Return and Exchange Policy Date: July 7 Dear Employees, Recently,
admin
2011-05-20
62
问题
From: Bethany Adair
To: Customer service employees
Subject: Return and Exchange Policy
Date: July 7
Dear Employees,
Recently, there have been some questions concerning our return and exchange policy. I would like to briefly reiterate what that policy is in this memorandum. Please review this information so that you are aware of it when a customer attempts to return or exchange an item.
Solasoft General Return and Exchange Policy >>
If a customer is not satisfied with their purchase of any Solasoft product, they are permitted to either return or exchange the product within 14 calendar days of the receipt of the product. If the item has been returned unopened and in the original packaging, it can be exchanged or returned based on the original method of payment. If the original packaging has been opened, however, a 10 percent fee will be deducted from any exchange or return transaction. Any product that warrants the 10 percent fee can only be refunded with a store credit.
Please note that we do not permit the return or exchange of the following products:
1. Any product that has been customized or personalized
2. Electronic software downloads
3. Software upgrades
4. Solasoft gift cards
5. Solasoft gift packaging
6. Any Solasoft program membership
7. Technical support
Also, there are special policies regarding merchandise that is defective. If such a case arises, please speak with a manager. Either Vince Hopkins or myself should be available for further instructions before proceeding with any course of action.
Thank you,
How long does a customer have to return unopened merchandise?
选项
A、10 days from the date of purchase
B、12 days from the date of purchase
C、14 days from the date of purchase
D、16 days from the date of purchase
答案
C
解析
联系上下文我们可以知道如果对所购买的商品不满意,14日之内可以换货或者退货。虽然文章中有进一步对未开封(unopened)情况的说明,但并没有提到日期的问题,所以退换货的时间仍旧是14天。
转载请注明原文地址:https://kaotiyun.com/show/EYid777K
本试题收录于:
托业阅读题库托业(TOEIC)分类
0
托业阅读
托业(TOEIC)
相关试题推荐
Vacation(休假)timecanbeassimpleasjusttimeawayfromwork.Youmayjustwantto【C1】______homeanddonothing.Thereisnothi
Whatispapermadefrom?Whenwe【C1】_________booksornewspapers,weseldomstopandthinkaboutthethings【C2】_______tomak
NarberthLibraryoffersyoupleasurereadingandagreatnumberofinformationservices.TheLibrarywasbuiltin1921byamemb
Vendingmachines(自动售货机)sellmanydifferentkindsofthings.Someofthemsellcolddrinkslikecokeororangejuice,orhotdr
Inlong-termconstructioncontracts,revenueisrecognizedatthepointofthecashcollected.
Listany3financingservicesthatahankprovidestoanexporter.
Arightinremisarightinathingitselfwhichisgoodagainstthewholeworld.
Writeshortnoteson:(a)Whatmusttheplaintiffproveinordertosucceedinmiactionofnegligence?(b)Explainthedefences
Offersandrevocationsareeffectiveuponposting,butacceptancesareeffectiveuponreceipt.
Thebankingorganizationsarenotsohighlygearedastheindustrialcompanies.
随机试题
简要评价“教育万能论”。
()就是依照相同尺度去衡量相同职务的人员的工作绩效的考核方式。
呼吸性酸中毒的特点是()
计算单代号搭接网络的时间参数时,若某项中间工作的最早开始时间为负值,则应当()。
下列关于一体化战略的描述正确的有()。
窗口有两种类型,即应用程序窗口和文档窗口。下列对两类窗口的错误描述是()。
幼儿教师最重要的素质是()。
我国有工商银行、农业银行、中国银行、建设银行四大国有大型银行。作为首家四大国有银行半年报,建行财报显示,该公司2010年上半年利润总额达到921.94亿元,较上年同期增长27.22%;归属于母公司的净利润707.79亿元,相当于平均每天赚四个亿,成为到目
以下关于Word“首字下沉”命令的叙述中,正确的是(35)________________。
Comparisonsweredrawnbetweenthedevelopmentoftelevisioninthe20thcenturyandthediffusionofprintinginthe15thand1
最新回复
(
0
)