— Look at the notes below. — You will hear an answerphone message about arrangements for a business trip. Conversation One — Loo

Dave: Hi, this is Helen, Sorry this is late notice, but I just need to update you on the trip to Bern there’ve been some changes. First, Something for your briefcase. We’re holding prices on the list at the same level as last year, but with all the product changes, you do need to have the latest catalogue with you. And, on top of talking to the marketing people, you’ll need to set up a meeting with someone I’ve just found out they’ve appointed a new IT coordinator, so you’ll need to organise a session with him, obviously. And it’s vital that you set aside some time to go through the strategy document carefully - it’s got to be agreed soon, before we set the new targets. And finally - sorry there’s so much! - they’ve been carrying out some market research, so be sure, once you’ve done your presentation, you remember to say you want to see the findings should be interesting. OK, well that’s it for the time being.