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  3. Dear Ms Lu, Further to your letter of 25 July concerning the delivery of water-damaged computers due to faulty packing, we ha

Dear Ms Lu, Further to your letter of 25 July concerning the delivery of water-damaged computers due to faulty packing, we ha

admin2009-05-28  50
问题 Dear Ms Lu,
   Further to your letter of 25 July concerning the delivery of water-damaged computers due to faulty packing, we have arranged for replacements to be delivered on Tuesday, 30 July. Please accept our apology.
   To prevent similar problems, we are making every effort to improve our packing design by  using waterproof containers instead of the cardboard boxes.
   We thank you for your understanding in this matter and hope that the accident will not stop you from ordering from us again.
Sincerely yours,
                                      Zhang Liang
                              The president of Sales Department in B. B Company
Ms Lugs computer is   46  .  
The computer company replace another one for her on   47  .
We are trying our best to  48  .
We will substitute   49   in order to improve our packing design.
Mr. Zhang Liang is   50  .
选项
答案water-damaged
解析 由信的第一句“Further to your letter of 25 July concerning the delivery of water-damaged computers”可知。
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