首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
TO: Taxi Drivers FROM: Mike Holt, Transpoway Chief Operator SUBJECT: Some Things to Keep in Mind It has come to my attention tha
TO: Taxi Drivers FROM: Mike Holt, Transpoway Chief Operator SUBJECT: Some Things to Keep in Mind It has come to my attention tha
admin
2018-11-19
39
问题
TO: Taxi Drivers
FROM: Mike Holt, Transpoway Chief Operator
SUBJECT: Some Things to Keep in Mind
It has come to my attention that many passengers have complained about the rude behavior of some Transpoway taxi drivers. Please remember that many of our passengers are tourists, and transportation is a significant part of their experience. As such, it is our duty to give them the utmost respect and our best service. Here are some basic guidelines on treating passengers properly.
(A) Be polite. Always smile and let passengers feel that you are happy to serve them. Don’t forget to say "please" and "thank you" whenever necessary.
(B) Be honest. If passengers do not know how to get to a destination, take the fastest route. Do not take advantage of passengers by taking long routes to keep your meter running.
(C) Do not be choosy about passengers. Many people have said Transpoway drivers refused to take them to locations outside the city. Except for security reasons, no driver is allowed to reject passengers.
These are simple points that, if remembered and put into action, will allow us to win back the loyalty of our clients. Please note that the company will continue to solicit comments and suggestions from passengers through its hotline.
What is the memo mainly about?
选项
A、Traffic regulations
B、Customer relations guidelines
C、License renewal
D、Revised company policies
答案
B
解析
本题主要考查文章主旨,尤其要关注文章中间部分与主旨相关的内容。由原文中的“Here are some basic guidelines on treating passengers properly.”一句,可知对于如何得体地对待乘客有几条指导原则,之后的内容是详细介绍这些原则,因此选(B)Customer relations guidelines。
转载请注明原文地址:https://kaotiyun.com/show/GK4d777K
本试题收录于:
托业阅读题库托业(TOEIC)分类
0
托业阅读
托业(TOEIC)
相关试题推荐
From:ClaudiaSalvatoreTo:AllNomexemployeesSubject:ConnieBlair’sretirementpartySent:
NeedVolunteers!Ineedtofindastudenttotakeafewpsychologicaltests.Iamaprofessorinpsychology.Iamonlydoingthi
Thecompaniesdeliverproductsfasteratlowercostsandarebetterabletocompete_______anyoneintheworld.
To:IEPGroupAllFrom:KarinO’FlahertySubject:OfficeproceduresDearTeachers,Ournewschoolyearisstarti
PURCHASEORDERShipPrepaid-AddalldeliverychargesoninvoiceFishMarketRestaurant905NorthHig
JohnjumpedfartherthanMike,butMikestudied______inFrenchamongallthestudentsinhisclass.
AfterMasseyCorporationacquiredBrawley,Ltd.,the______ofitsstockrosetwentypercent.
BlueMarineSeaFoodCo.,Ltd.JobOpeningsatBlueMarineSeaFoodCo.,Ltd.Position:SeniorAccountantRe
WHATCANYOUDOIFTHECAREERYOUWANTREQUIRESCOMPUTERSKILLSYOUDONOTHAVE?TheProfessionalCareerTrai
HELPWANTED—Establishedinternationalagencyseeksthepoised,polishedadditionstoourIntegratedMarketingT
随机试题
二次蒸汽的再压缩的蒸发又称为热泵蒸发,它的能量利用率相当于3~5效的多效蒸发装置,其节能效果与加热室和蒸发室的温度差无关,也即和压力差无关。()
______是互联网传输信息的载体,将信息通过某种编码方案以电磁波的形式传送。
下列各函数对中,()中的两个函数是相等的。
按乳房的美学观点看,胸骨切迹到乳头的距离约为()
A、甘油B、碳酸钙C、藻酸盐D、苯甲酸盐E、十二烷基(酯)硫酸钠牙膏中常用作洁净剂的是
背景资料:某工程由四幢完全相同的砖混住宅楼组成,某建筑公司中标后,施工组织设计中考虑以每个单幢为一个施工流水段组织单位工程流水施工。经测算,各施工过程及流水节拍参数如下:(1)地下部分(2)地下部分问题:除采用的流水施工组织形式外还有哪些形
下列表述中,正确的有()。
根据邓小平同志“三个面向”的理论,当前我国教育改革中,把()作为教育改革和发展的基本出发点和归宿点。
根据《物权法》的规定,下列有关共有的表述正确的是()。
(2013江苏)2、4、0、﹣16、﹣50、()
最新回复
(
0
)