Where does the conversation probably take place?

W: What can I do for you?
M: I’d like to exchange this sweater.
W: What seems to be the matter?
M: Well, you see I got this as a birthday present, but it’s the wrong size, and what’s more, I really don’t like the color.
W: Do you have the receipt?
M: Yes.
W: Can I have a look at it, please?
M: Certainly.