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  3. MCI Cleaning Service Residential and Corporate Cleaning Services 3412 Harding Rd. New Maiden Your staircase is a high-traffic a

MCI Cleaning Service Residential and Corporate Cleaning Services 3412 Harding Rd. New Maiden Your staircase is a high-traffic a

admin2015-09-22  17
问题 MCI Cleaning Service
Residential and Corporate Cleaning Services
3412 Harding Rd. New Maiden
Your staircase is a high-traffic area in your home and it can become extremely dirty. MCI cleaning company will pay attention to every stair using the carpet steam cleaning method to ensure that all work is done in a professional manner.
Our company promises that our cleaners will get the job done for you rapidly. Steam cleaning begins with thorough dry vacuuming to remove loose soil. After this preparation hot water is applied to the carpet. All stains, spots, dirt, and soil are removed by combining the flushing action of injected water solution with wet vacuuming. It’s entirely allergy free and eco-friendly which makes it suitable for people who have allergies, little children or pets in their homes.

To: Steven Tucker
From: Ryan Morrison
Date: March 27
Subject: Invoice
Dear Mr. Tucker,
I’m writing regarding the service your company provided on March 20 at Tom’s Travel Agency. I received an invoice this morning, but I think there is a discrepancy.
Prior to the service date we had discussed cleaning the three seat sofa in my office, but I was meeting my customers in my office when your crew was here. I asked the crew chief to tell the crew to hold off on cleaning the sofa until another day. I’d like to set up a time for the sofa to be cleaned next week. Please contact me about that, and send me a revised invoice for your crew’s work in March, which I will promptly pay.
Ryan Morrison
Tom’s Travel Agency
According to Mr. Morrison, how much was Tom’s Travel Agency probably overcharged?
选项 A、￡20
B、￡45
C、￡70
D、￡110
答案B
解析 问错误的账单金额，在电子邮件里提出异议的部分是与清扫莫里森办公室的3人沙发有关。
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