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  3. What did the woman learn about during the training?

What did the woman learn about during the training?

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问题 What did the woman learn about during the training?
  
M: Hey, Jean, how was the new employee training? Did you learn anything about dealing with clients?
W: It helped me realize how important it is to act politely, even when people are being difficult. Above all, we want to keep our customers happy, since our sales figures depend on it
M: Did Fran Alien lead the training? That sounds like advice that she would give.
W: Yes, she was great. Fran shared some of her experiences in the retail field. I didn’t realize she’s been here since the company started. I’m going to share her information with my team.
选项 A、A new staff member
B、A company accountant
C、A training instructor
D、A potential client
答案C
解析 题目是在询问法兰·艾伦的身份，应该仔细听和身份与职业相关的内容。男士问女士，“Did Fran Allen lead the training?”，即询问法兰·艾伦是否主持了此次培训，女士回答说，“Yes”，由此可以判断法兰·艾伦是此次培训的主讲人。所以正确答案是(C)A training instructor。
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