2. 外语
  3. No-Cost Mediation Services Oakland City Dispute Resolution Services (OCDRS) helps【K13】______ community conflicts through concili

No-Cost Mediation Services Oakland City Dispute Resolution Services (OCDRS) helps【K13】______ community conflicts through concili

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问题                         No-Cost Mediation Services
Oakland City Dispute Resolution Services (OCDRS) helps【K13】______ community conflicts through conciliation and mediation without the involvement of law enforcement, town staff, or the courts. Using OCDRS saves time and expense and reduces stress related to the escalation of conflicts in court.
The program is funded by the city of Oakland and is a free and【K14】______ service available to residents. OCDRS-experienced volunteer mediators help resolve issues between neighbors, organizations in the community, homeowners’ associations, and tenants and landlords. The mediators live in the community and are【K15】______ trained to conduct the dispute-resolution process. A mediator helps people discuss issues in a calm, organized way to reach an agreed-upon resolution of his or her own making.【K16】______ and was previously known as the Oakland Mediation Program (OMP).
【K16】
选项 A、The program will be finally implemented
B、The program has been widely accepted by over 20 different cities
C、The program is hardly known to anybody
D、The program has been operating for over 20 years
答案D
解析 计划已实行超过20年，因此说将会实行的(A)是错误选项；没有提到在其他地方使用，因此(B)也是错误选项。空格后提及搬迁计划名称，因此提及计划运作时间的(D)是最适合的。
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