Where is this conversation probably taking place?

W: Excuse me. I want someone to help me. I got off Flight 0342 from Hong Kong. I’ve been waiting at baggage claim for over an hour, but my luggage hasn’t come out yet. I’m worried that it is missing.
M: I think I can help you, ma’am. Let me look it up on the computer first. Well, our system says that all of the luggage from that flight has been unloaded. Can you please fill out this lost baggage claim form? I’ll contact you after figuring out the situation. If we find your suitcase, we will deliver it to the address written on the form.
W: Okay. You can easily identify my bag since I put a big butterfly sticker on it.