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投诉人:林达·格林 电话:2849400 投诉原因:她从一家商厦的家具部购买了以下商品:一个橱柜3MX1.5M;一个写字台2MX1M;两个书架2MX1.5M。以上商品本该6月18日送到她家,但该商厦却迟迟没有送货。请在7月20日即周五把以上商品送到投诉人家
投诉人:林达·格林 电话:2849400 投诉原因:她从一家商厦的家具部购买了以下商品:一个橱柜3MX1.5M;一个写字台2MX1M;两个书架2MX1.5M。以上商品本该6月18日送到她家,但该商厦却迟迟没有送货。请在7月20日即周五把以上商品送到投诉人家
admin
2022-10-02
161
问题
投诉人:林达·格林
电话:2849400
投诉原因:她从一家商厦的家具部购买了以下商品:一个橱柜3MX1.5M;一个写字台2MX1M;两个书架2MX1.5M。以上商品本该6月18日送到她家,但该商厦却迟迟没有送货。请在7月20日即周五把以上商品送到投诉人家里。要求来信或来电确认已收到此信,并且周五送货。每天8:30-11:00可打电话。
注:家具部编号80(Furniture Department No.80);
订单编号8756931;
发票编号:546-01。
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答案
Dear Sales Manager, 30 June, 2008 Much to my regret, I bought some furniture in your shop some days ago and the goods were supposed to be delivered to my home on 18 June but until now nothing has happened. I want to know why and I am writing to you here to make my complaint. I would like to have the furniture to be delivered another time on 20 July (Friday). Details of my purchase are listed as follows:A. One Cupboard 3X1.5M B. One Writing Desk 2X1M C. Two Bookshelves 2X1.5M And the above furniture I bought are from your Furniture Department No. 80 and my order No. is 8765931 and the sales slip (docket) No. is 546-01. Please acknowledge receipt of my letter by your return mail or telephone. My home phone number is 2849400. You may call any time between 8:30 and 11:00 in the morning and make sure delivery will be on Friday and before you make any delivery please call the above telephone number. Sincerely yours, Linda Granny
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