Sometimes normally positive coworkers are negative. Some of the time, too, they have their reasons for negativity (消极情绪). You wi

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问题     Sometimes normally positive coworkers are negative. Some of the time, too, they have their reasons for negativity (消极情绪). You will take a completely different way to deal with these occasionally negative coworkers.
    You need to listen until you are certain that they feel heard out and listened to. Sometimes people repeat negative sentiments (情绪) over and over because they don’t feel like you have really listened to them. Ask questions. Really understand their statements. Make sure that you have actively listened.
    Decide whether you believe the employee or coworker has sound reasons for their negativity. If yes, ask whether they’d like your help to solve the problem. If they ask for help, provide advice or ideas for how they can address the reason for their negativity.
    Short-term advice that points a person in a positive direction is welcome. But, your role is not to provide therapy (治疗). Nor is your role to provide comprehensive career advice or long-term recommendations. Point the coworker to helpful books, seminars, or the Human Resources Department to solve their problem. Know your limits when advising coworkers.
    If you are frank, hopefully, the negative person will stop complaining or unfortunately, probably target a less straightforward employee. If you see this happening, you might want to head to your HR manager to let him in on what is happening. He may address the problem to create a friendly workplace.
What can you do to help these occasionally negative coworkers?

选项 A、Give them short-term advice.
B、Ask them to see a doctor.
C、Tell the HR Department about them.
D、Provide them with long-term recommendations.

答案A

解析 细节推断题。由题干中的help these occasionally negative coworkers定位到文章第三段末句和第四段第一句。定位句指出,如果偶有消极情绪的人需要帮助,要就他们如何去解决负面情绪来提出建议,这些建议最好短期内能实现而且能够指明积极的方向。选项A)中的short.term advice与定位句表述一致,由此可以确定A)“给他们提出短期的建议”为本题的答案。
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