2. 外语
  3. Mr. Stevenson was the owner of a general appliance store. He had seen many newly-weds coming into his store to shop for their fi

Mr. Stevenson was the owner of a general appliance store. He had seen many newly-weds coming into his store to shop for their fi

admin2012-05-08  23
问题    Mr. Stevenson was the owner of a general appliance store. He had seen many newly-weds coming into his store to shop for their first refrigerator, washer and dryer and air-conditioner. Pen and pencil in hand, they would ask him a lot of questions about price, features and after-sale services, but they would usually walk away at the end of their inquiry.
   The other day a young couple came into his store. They asked him all the usual questions and he answered all them patiently. But when he suggested an order at the end, they replied firmly, "We’ll have to look around places first."
   Although feeling a bit disappointed, Mr. Stevenson did not show it. Instead, he smiled, moved closer and said, "I know you will go to Discount Dan to look at the price tags. That’s perfectly understandable. I do the same. In fact, they sell the same stuff as we do. But if you buy things there, there is something you will not get. And that is me. I come with everything I sell. I’ve been in the business for thirty years and in a few years’ time I’m going to give my store to my daughter and son-in-law. I hope they will carry on the family business. I stand behind everything I sell and I will make sure that you will never regret buying things from me."
   After this short speech Mr. Stevenson offered the young couple some ice cream to thank them for their interest.
   Impressed by his honesty and sincerity, the young couple decided to place an order.
What was Mr. Stevenson’s response to the young couple’s refusal?
选项 A、He was not disappointed at all because he was accustomed to it.
B、He couldn’t hide his disappointment.
C、He felt disappointed but smiled and then moved to the other side.
D、He smiled and started to use his power of persuasion.
答案D
解析 在文章的第三段中，史蒂文森先生面对拒绝，尽管有些沮丧，但仍微笑着对年轻夫妇极力劝说。最能打动人的是他用人格担保，讲述他经营电器商店的风风雨雨，以及对每一件商品的了如指掌。所以正确答案选D。
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