What problem does the speaker mention?

Hello, Ms. Lee. This is Tricia from Triple Thirst Incorporated. l was processing your online order this morning and noticed that you forgot to complete the purchase form. You didn’t include information on the number of gallons and the specific types of soft drinks you need for your restaurant. Please e-mail the completed form to info@ triplethirst.com. I hope to receive it by Thursday morning so that we can deliver your order by Friday as you originally requested. lf you have any questions, please call me at 555-0214. I’m here at the office from Monday to Friday between 9 A.M. and 6 P.M. Thanks.