首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
1. Who knows better than your customers where your operations can be improved? Today, progressive firms increasingly rely on adv
1. Who knows better than your customers where your operations can be improved? Today, progressive firms increasingly rely on adv
admin
2017-04-21
116
问题
1. Who knows better than your customers where your operations can be improved? Today, progressive firms increasingly rely on advisory councils to suggest improvements, recommend action, and offer feedback on programs and policies. In fact, many companies feel that this form of communication is vital to the continuous improvement of their business operations.
2. A council, among other things, improves communication and spurs improvement of operations. Remember that the secret to success is dialogue — the exchange of ideas and opinions. Focus on problems your customers have. Spell out your goals and objectives.
3. Each meeting should have a specific objective to accomplish. Determine the meetings frequency. If you want to implement a strategic plan, an annual meeting may be enough. If you want to focus on operational issues, more meetings may be needed.
4. A good council will have no more than 12 people, with half of the members from your company and half from your customers. It should also have diversity in its membership. Members should serve from one to three years — rotation of membership will ensure the council doesn’t become stale.
5. Find an approximate meeting site, whether it’s in house or off site, where there will be no interruptions. You should pay for all the expenses related to the meeting — remember, the council members are providing your company with a service. Treat them as your guests and your experts.
6. If you have a fixed beginning and ending time to your meeting, stick to it. When structuring the meeting, remember the 80/20 problem-solving rule. Structure the meeting so that 20 percent of the time is spent identifying or discussing a problem and 80 percent of the time is spent designing a solution.
7. Often it is helpful to have a person act as timekeeper and announce when the agenda time for a particular item has expired. However, during the meeting, be flexible. The facilitator can allow the group to decide whether to move on to the next item or extend the discussion. As you go along, look to narrow the differences among members and form a consensus.
8. As the meeting closes, summarize what was accomplished, checking for an agreement and commitment among the members. Make a detailed list of the follow-up items, who has responsibility for each item, and a timeline for completion.
9. The result from really listening to and learning from your customers in a well-run advisory council can pay huge dividends.
Questions 1-5
Directions: For questions 1-5, choose the best title for each paragraph from below. For each numbered paragraph(1-5), mark one letter(A-G)on your Answer Sheet. Do not mark any letter twice.
A. Membership of a good council
B. Customers are the best advisors
C. Payment of the meeting
D. How to be a good advisor
E. Functions of council
F. The meeting is not suitable for all the companies
G. The objective of meeting determine its frequency
Paragraph 2 ______
选项
答案
E
解析
第2段主要介绍了咨询会议的作用。
转载请注明原文地址:https://kaotiyun.com/show/HW9d777K
本试题收录于:
BFT阅读题库国际化人才外语考试(BFT)分类
0
BFT阅读
国际化人才外语考试(BFT)
相关试题推荐
HereisaletterwhichcomplainsaboutthequalityoftheTVsetboughtinastore.Readtheletterandcompletethegiveninfor
HereisanadvertisementaboutaBusinessBookClub.Readtheadvertisementandcompletethegiveninformationform.Wri
HereisanadvertisementaboutaBusinessBookClub.Readtheadvertisementandcompletethegiveninformationform.Wri
ReadthefollowingpassageandchoosethecorrectanswerfromA,B,CandD.AtthetimeJaneAustin’snovelswerepublished
ReadthefollowingpassageandchoosethecorrectanswerfromA,B,CandD.AtthetimeJaneAustin’snovelswerepublished
ReadthefollowingpassageandchoosethecorrectanswerfromA,B,CandD.AtthetimeJaneAustin’snovelswerepublished
1.Whoknowsbetterthanyourcustomerswhereyouroperationscanbeimproved?Today,progressivefirmsincreasinglyrelyonadv
Filmhaspropertiesthatsetitapartfrompainting,sculpture,novels,andplays.Itisalso,initsmostpopularandpowerful
Filmhaspropertiesthatsetitapartfrompainting,sculpture,novels,andplays.Itisalso,initsmostpopularandpowerful
Readthefollowingpassageandanswerquestions9-18.1.FromDr.R.S.ScorerofBritain’sImperialCollegeoftheSciencecomes
随机试题
护理程序中的第三步是()
以下对于宫外孕的描述正确的是
在注射剂中加入硫代硫酸钠,为排除残存的氧气可通入的气体是
患者男,33岁,尿频、尿痛2天入院。查体:尿道外口有脓性分泌物,涂片见大量革兰阴性咖啡豆形双球菌。有关该病原菌的描述正确的是
妊娠末期出现音哑或失音者,称为
依靠市场分析和证券基本面研究的一种风险相对分散的市场投资理念是()
下列各项中,不属于反映会计信息质量要求的是()。
某市煤矿联合企业为增值税一般纳税人,主要生产开采原煤销售,假定2009年度有关经营业务如下:(1)销售开采原煤13000吨,不含税收入15000万元,销售成本6580万元;(2)转让开采技术所有权取得收入650万元,直接与技术所有权转让有关
知道两个变量的相关给我们提供了()。
最近经常上演的15部歌剧中没有19世纪德国作曲家理查德·魏格纳的作品。虽然作曲家都希望投观众所好,但是魏格纳的作品不常上演并不证明他不受欢迎,而是因为他的作品所需舞台造价太高了。以下哪项最能够支持上述论证的结论?
最新回复
(
0
)