2. 外语
  3. Look at the list below. It shows a number of business training courses. For questions 6-10, decide which training course(A-H)ea

Look at the list below. It shows a number of business training courses. For questions 6-10, decide which training course(A-H)ea

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问题 Look at the list below. It shows a number of business training courses.
For questions 6-10, decide which training course(A-H)each person needs.
For each question, mark one letter(A-H)on your Answer Sheet.
Do not use any letter more than once.
            TILLERS PROFESSIONAL DEVELOPMENT COURSES
A Decision — making at board level
B Making maximum use of older hardware
C Working with other managers
D Handling difficult situations in the workplace
E Updating IT skills for advertising
F Dealing with customer complaints
G Managing your own time efficiently
H Improving productivity in the factory
Office manager Helen Turner needs to deal with complaints from staff about some colleagues’ use of email.
选项
答案F
解析 题目意为：办公室主任Helen Turner需处理员工对某些同事email使用情况的投诉。处理员工投诉属于投诉所涉及的问题，所以答案应为F。
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