首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
•Read the article below about the job of store assistants. •choose the best word to fill each gap from A, B, C or D. •For each
•Read the article below about the job of store assistants. •choose the best word to fill each gap from A, B, C or D. •For each
admin
2010-01-22
50
问题
•Read the article below about the job of store assistants.
•choose the best word to fill each gap from A, B, C or D.
•For each question (19-33), mark one letter (A, B, C or D)
The move to self-service has meant that in many shops, fewer tasks are now performed by store assistants.Typical tasks which remain are making sure that shelves and counters are fully (19) taking the customer’s payment, and (20) the purchases.However, in some shops, the more traditional selling skills are still important.In larger stores, it is normal for a range of (21) to be rotated among staff, giving greater work variety.
Every customer has different (22) and different reasons for coming into the store.Some know (23) what they want, ask for it and buy it.Many, however,are not sure, and if they are not (24) correctly they may go somewhere else to buy.The store assistant must (25) when and how to offer help, and gain the customer’s confidence with the (26) amount of questioning about what they are looking for.They can then give information and advice about the products which might (27) the customer’s requirements.This demands both communication skills and knowledge of the product.Finally, they have to persuade the customer to make the (28) to buy, and " close the deal " If the customer is just (29) the store assistant needs to offer efficient and friendly service, hoping that the customer will return when he or she is ready to buy.It is worth remembering that many stores depend on their (30) customers for a large part of their (31) .
The actual tasks of a store assistant vary with the type of goods sold.In a men’s outfitters these could include (32) a customer for a suit.In an electronics store,it is vital to be able to (33) how a computer or hi-fi unit works and to ensure that the customer has any accessories they might need.
选项
A、conducted
B、treated
C、serviced
D、controlled
答案
C
解析
根据句意理解,这里说明大部分顾客毫无目的,如果服务得不好,他们就会去别家。因此,这里需要填写服务的词语。故选C。
转载请注明原文地址:https://kaotiyun.com/show/HrsO777K
本试题收录于:
BEC中级阅读题库BEC商务英语分类
0
BEC中级阅读
BEC商务英语
相关试题推荐
ReadthearticlebelowaboutMCC.ChoosethecorrectwordtofilleachgapfromA,B,CorD.Foreachquestion(21-30),markon
ReadthearticlebelowaboutMCC.ChoosethecorrectwordtofilleachgapfromA,B,CorD.Foreachquestion(21-30),markon
ReadthearticlebelowaboutMCC.ChoosethecorrectwordtofilleachgapfromA,B,CorD.Foreachquestion(21-30),markon
Readthistexttakenfromanarticleaboutsomekeyaspectsofoperationsmanagement.Choosethebestsentencetofilleachoft
Readthearticlebelowaboutacompany.ChoosethecorrectwordtofilleachgapfromA,B,CorD.Foreachquestion(21-30),m
Readthearticlebelowaboutacompany.ChoosethecorrectwordtofilleachgapfromA,B,CorD.Foreachquestion(21-30),m
HowtoapproachReadingTestPartOne•InthispartoftheReadingTestyoumatcheightstatementswithfiveshorttexts.•Fir
•Lookatthestatementsbelowandthearticledividedintofiveextractsaboutsettingcustomerexpectationsontheoppositepag
•Lookatthestatementsbelowandthearticledividedintofiveextractsaboutsettingcustomerexpectationsontheoppositepag
随机试题
工程师在收到承包人送交的索赔报告和有关资料后( )d内未予答复或未对承包人作进一步要求,视同该项索赔已经认可。
导游在接到讲解任务后要做好哪些方面的准备?()
公曰:“_______,子姑待之。”出自《左传》中的《_______》。
张某,男,46岁。主诉:胁痛3年,加重两天。患者在情志饮食方面应注意
A.醋酸纤维素B.乙醇C.聚环氧乙烷D.氯化钠E.1.5%CMC-Na溶液渗透泵型控释制剂常用的半透膜材料为
甲公司为一般纳税人企业,增值税税率为17%。有关的资料如下:(1)2012年7月1日,研发活动正式开始,研究阶段共发生研究费用700万元。2012年10月25日,进入开发阶段,共发生开发费用1000万元,其中满足资本化条件的支出为800万元。2013年1
士兵在战场上身穿迷彩服以达到隐蔽的效果,主要利用了知觉的()。
《题西林壁》《和子由渑池怀旧》是苏轼的哲理诗,其__________________的诗句如“不识庐山真面目,只缘身在此山中”和“人生到处知何似,应似飞鸿踏雪泥”等早已__________________于人们的日常生活中,成为表达思想和情感的生动话语。
(2011年)设函数f(x)在区间[0,1]有连续导数,f(0)=1,且Dt={(x,y)|0≤y≤t-x,0≤x≤t)(0<t≤1),求f(x)的表达式。
Theyoungundergraduatewas______deathbecausehehadmurderedfourofhisclassmates.
最新回复
(
0
)