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SECRET SHOPPERS Tim Wright knows all about making companies more efficient. His firm, Check-up, sends ’secret shoppers’ into r
SECRET SHOPPERS Tim Wright knows all about making companies more efficient. His firm, Check-up, sends ’secret shoppers’ into r
admin
2010-08-16
42
问题
SECRET SHOPPERS
Tim Wright knows all about making companies more efficient. His firm, Check-up, sends ’secret shoppers’ into retail and leisure companies (29) order to make sure that customers are receiving good service. After (30) visit, the secret shoppers prepare a report for the company to let them know (31) good or bad the service was.
Companies like to know,’ says Mr Wright,’ that (32) customers go into a store just a few minutes before closing time, they will (33) get good service.’ Check-up (34) set up in the west of England in 1992 and (35) two years moved to London so it could offer a nationwide service. (36) the last three years, Check-up’s profits have (37) dramatically as companies have come to realise (38) great importance of good customer service. Having started with just three employees, Check-up now has a staff (39) sixty-five and last week (40) an important new contract with a major supermarket chain.
选项
A、increase
B、increasing
C、increased
答案
C
解析
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BEC初级阅读题库BEC商务英语分类
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