首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
自考
A guest at the Holiday Inn on Union Square in San Francisco is attempting to turn on the radio in his room. Not matter which but
A guest at the Holiday Inn on Union Square in San Francisco is attempting to turn on the radio in his room. Not matter which but
admin
2013-07-02
68
问题
A guest at the Holiday Inn on Union Square in San Francisco is attempting to turn on the radio in his room. Not matter which button he pushes, the radio will not play. Finally, the guest reports a defective (有毛病的) radio. A hotel employee soon arrives at the guest’s room with a new radio, a box of chocolates, and flowers. As for the radio already in the room, the employee turns it on without difficulty and quickly reassures the guest that the radio is tricky to operate. The employee shows the guest how to work the radio and pleasantly exits the room, leaving the radios, the chocolates and the flowers.
An elderly woman is in her favorite food store, Ukrop’s Super Market of Richmond, Virginia. She picks up a large pineapple from the display case, holds it for several moments, and then returns it with obvious reluctance. Ukrop’s president, James Ukrop, witnesses this scene and asks the customer if she would like to buy half of the pineapple, indicating that the store would be glad to cut it in half. The customer accepts and states how she looks forward to visiting Ukrop’s because the staff is so friendly and makes her feel so welcome.
Night after night, in Aurora, Colorado, police officers answer calls for break ins of cars parked outside a local dance hall. One officer notes that the burglaries usually involve purses of female customers who say they lock their handbags in their cars, fearing the bags would be stolen from unattended tables during dances. The officer then persuades the dance hall owner to install lockers and the burglary calls drop from dozens each month to two in four months.
These three stories emphasize our central argument, that is, the essence of services marketing is service. Service quality is the foundation of services marketing, for the core product being marketed is a performance. The performance is the product; the performance is what customers buy. A strong service concept gives companies the opportunity to compete for customers; a strong performance of the service concept builds competitiveness by earning customers’ confidence and reinforcing branding, advertising, selling, and pricing.
It can be inferred from the second paragraph that______. ( )
选项
A、the lady doesn’t like the pineapple at first
B、the lady loves the way the pineapple is arranged
C、it is natural for the shop to cut the pineapple in half
D、the shop usually does not sell part of an item to a customer
答案
D
解析
题干问,由第二段可以推断出什么。第二段讲一位老妇在她喜欢的超市购买菠萝时,觉得菠萝太大后来又很不情愿地放下,后来Ukrop的负责人看到了这一情况,并破例将菠萝卖给她一半。故选项A、B、C都不准确。
转载请注明原文地址:https://kaotiyun.com/show/I3rx777K
本试题收录于:
英语阅读(一)题库文史类分类
0
英语阅读(一)
文史类
相关试题推荐
Whataretheauthor’stwomajorexplanationsfortherelationbetweenproximityandliking?
(respect)The______"sir"isnotalwaysusedinthenorthernandwesternpartsofthecountry.
ashamedofanotheralloverwhatstealloselivinghowafterasifevenaliveagainst
Interestinpursuinginternationalcareershassoaredinrecentyears,enhancedbychronic(长久的)personnelshortagesthatareca
Accordingtothepassage,whatisthedefinitionofpublicrelation?Whatisthefunctionofpublicrelationsinmodernworld?
Intheeighteenth-century,oneofthefirstmoderneconomists,AdamSmith,thoughtthatthe"wholeannualproduceofthelandand
GopherPrairie,inwhichtheactionofSinclairLewis’MainStreet(1920)takesplace,isatownof3,000inhabitants,smug,dul
expectmistakerestmixturebetweeninferiordemandpoliticscustomvigorouswithpol
"Tyger!Tyger!burningbright/Intheforestsofthenight,/Whatimmortalhandoreye/Couldframethyfearfulsymmetry?"Questi
TheRomansremainedincontrolofBritainfornearly______andtheypulledoutinAD4()
随机试题
HarvardprofessorHarveyMansfieldstirredupcontroversyrecentlybycriticizingtheviolentgradeinflationathisinstitution
A、Torecitealotofwonderfulreadingmaterials.B、Tocombineprefixes,suffixesandrootsfreely.C、Totakepartinalotofg
Hehurriedtotheairportonly______thattheflighthadjusttakenoff.
下列哪项是错误的
不属于小细胞低色素性贫血的是
下列关于结账的说法,正确的有()。
应当先履行债务的当事人,有确切证据证明对方的经营状况严重恶化的,可以中止合同履行,这种权利是()。
王老师从教已经十年,对工作从不敷衍,每节课都很认真,批改学生的作业也从不拖沓。王老师对待工作的态度和其所具备的优秀品质,体现了教师职业道德的()。
丁某原系A市B区国家税务局副局长。B区国家税务局在征税过程中,发现管区内个人独资私营企业“腾飞”鞋厂长期偷税漏税,其法定代表人刘某对税务执法人员态度蛮横,既不配合调查,也不承认错误。经查,该企业累计偷税达50余万元人民币。税务执法人员认为刘某已构成刑事犯罪
A、 B、 C、 D、 C题干及选项给出的图形组成元素大小、形状都相同,只是位置不同,首先锁定移动、旋转和翻转考点。解决此题的关键就是要找出图形构成元素间的转化方式。先从每行来找寻规律,看第一行图形发现:第一
最新回复
(
0
)