首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
What did the speaker talk about last time?
What did the speaker talk about last time?
admin
2019-10-21
55
问题
What did the speaker talk about last time?
Last time we started looking at the question of management and wondering what the term actually meant. Then we took a brief look at the concept of scientific management. You remember, we decided it was useful but not enough on its own. So today we’re going to look at another aspect—behavioral management. You may not really have come across this word "behavioral" before, though I’m sure you are familiar with the word "behavior". Behavioral simply means having to do with behavior. And that is our starting point for today: We are going to start by realizing that the activity of any organization is human activity, designed to achieve human goals. So we are really talking about human behavior.
Any business concern does two things. First, it provides either goods or services that the customer needs. That is, it either makes things or does things for other people in exchange for money. Second, it provides people with work—and most of us have to work in order to make a living.
Work, much as we may sometimes wish we didn’t have to do it, or not quite so much of it, has in fact two advantages. First—and I spoke about this last time—it can give us satisfaction. We can be proud of what we are doing—like a craftsman making something beautiful, or a doctor of a nurse helping people who are ill or in pain. This is what I called job satisfaction, and without it I am sure work can become an awful burden. And on a more basic level, work earns us money, which we can use to buy the things we need in order to live, like food and somewhere to live, as well as all the luxuries we could probably do without but still like to have.
Behavioral management is based on a research of how people behave at work. It uses the findings of psychologists and sociologists, and so on. These make a study of individuals and groups to see what things influence the way they behave in different conditions. The results can then be used to design the best conditions in which people will perform—or behave—in the way that a manager wants them to in order to make a business more efficient and to achieve its goals. They have collected a lot of evidence and formulated a lot of theories to help the manager, and there is no doubt that properly understood and applied, this can be very useful.
But still we return to the fact that people are individuals, all different from each other, and all—as we say—with minds of their own. So no matter what the manager knows about the way people behave in groups and so on, he has really to treat everyone on his staff as an individual in his own right. Of course, he can be helped in this by knowing how to encourage people to do things, how to stimulate them to behave in a certain way, and so on. A manager can himself be taught how to do this, but however unscientific this may sound, it is more likely that a good manager is born rather than trained. He has some natural ability to recognize what people are likely to do, what abilities they have, and other things like that. Realizing this, and then applying what he has learned about human behavior, is what makes someone a good manager.
So behavioral management is management based on an assessment of an individual and the application of what is known about how people in general tend to behave. Like scientific management, it is undoubtedly useful, but not, the complete answer.
选项
答案
the complete answers
解析
转载请注明原文地址:https://kaotiyun.com/show/ISWd777K
本试题收录于:
公共英语五级笔试题库公共英语(PETS)分类
0
公共英语五级笔试
公共英语(PETS)
相关试题推荐
ArecenttrialhasgotridofAmerican’sinterestintheproblemofviolenceagainstwomen.
ArecenttrialhasgotridofAmerican’sinterestintheproblemofviolenceagainstwomen.
WhatwasthemostseriousproblemfacingWilliamI?
WhatwasthemostseriousproblemfacingWilliamI?
ThespeakerknowsafewChinesestudents.
Theyaretalkingabouttheproblemsofoldpeopleingeneral.
Mr.GallanthasmetMr.Brownbefore.
______indicatesthatEcoiswellacclaimedacrosstheworld?______suggeststhatthebookisquiteaccessibleforthosewholov
Whatwasthecauseofthetragedy?
Whatwasthecauseofthetragedy?
随机试题
“不管白猫、黑猫,抓到耗子的就是好猫”这句谚语描述的是()
芦丁属于()
患者,男,45岁。2周前因龋洞在外院做银汞合金充填。术后遇冷敏感症状加重,叩痛(+),近日有阵发性自发痛,昨晚因疼痛难以入眠。诊断最可能为
乳痈发病多在产后的
尿酸水平增高见于
如图所示,刚架的支座反力为()。
在《担保法》规定的五种担保方式中,既允许债务人用自己的财产,也可以用第三人的财产向债权人提供担保的方式有()。
在游客进入餐馆落座后,地陪应向他们介绍该餐馆的()。
位图与矢量图相比,位图(22)。(2009年11月试题22)
下列叙述中正确的是( )。
最新回复
(
0
)