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  3. How to Build a Winning Team Winning is about leading your people. And about leading them in four very specific ways. If

How to Build a Winning Team Winning is about leading your people. And about leading them in four very specific ways. If

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问题                     How to Build a Winning Team
    Winning is about leading your people. And about leading them in four very specific ways.
    If you travel around the how-to-succeed-in-business lecture circuit enough. which we both happen to do. you end up hearing a lot of interesting stuff about competitive strategy, disruptive(颠覆性)technologies, resource allocation, asset management, and the like.
    Interesting—and sort of beside the point. Because when it’s all said and done, winning teams win because they have the best players and a coach who knows how to make the sum greater than the parts.
    It’s as simple and as complicated as that. Simple because as soon as people hear that statement, they typically mutter, "Oh, yeah. " It’s hardly a controversial notion that great players plus a great coach equal great performance.
    Complicated, though, because actually doing it is so hard. We get distracted. The board wants a presentation, or a customer is getting annoyed. Or we lose our nerve. Or we get tired. Whatever:something, anything, makes us forget that winning is about leading your people. And about leading them in four very specific ways.
FIRST, the leaders of winning teams always—always—let their people know where they stand.
    We’re not talking about"Good job. Sally", or "Thanks for your hard work, Tom". Effective leaders let their people know whether they are star performers without whom the organization would suffer agony or whether they should be thinking seriously about finding another job.
    Amazingly—to us, at least—the habit of continuously evaluating each team member is a rare and wonderful thing. Sure, leaders evaluate their people all the time—but they too seldom share those observations with the team members themselves. In the silence, stars become disaffected and leave seeking more appreciation, either in the soul or the wallet, or both. Meanwhile, the solid center wanders around in undirected ignorance, and the real underperformers drive their teammates crazy because others must carry their load.
    By contrast, on winning teams, leaders spend the vast majority of their time showering love on top performers. Yes, love:rewarding them for every contribution, building their self-confidence so they have the courage to take on even greater challenges, and holding them up as a role model for others on the team. Similarly, on winning teams, leaders devote a lot of energy to middling performers, strictly coaching. And as for the do-nothings: leaders face into these individuals with a sense of reality, spending only the time to help them put together a resume and find a job where they will be more successful.
    Unfortunately, in most organizations, managers spend an excessive amount of time working around their worst people, rearranging work to accommodate their incompetence. They also spend a lot of hours worrying about how they can possibly break it to their underperformers that they’re terrible at their jobs without hurting their feelings. It’s all backward. Rather than hurting their feelings, you’re doing your underperformers a favor if you let them know they need to go, and the sooner the better, before they have to look for work in a recession.
SECOND, winning teams know the game plan.
    There’s never been a Super Bowl team that charged the field thinking. We’ll figure this out as it goes along and see what happens. And there will never be a winning business team that lacks a clear sense of how the competition thinks and fights—and how it’s going to think and fight better. Nor has there ever been a winning team that didn’t believe that winning would make life much, much better in very real ways.
    Don’t get us wrong. We’re not huge fans of strategic planning as it is commonly taught in business school, nor as it is practiced in too many companies. Lengthy reports about strategy from headquarters or consultants—in particular, those that involve PowerPoint slides—frankly scare us. No, in today’s global market, strategy means picking a general direction and executing like hell. And that’s what winning teams do.
    Here’s the problem. Most leaders explain the game plan in vague terms. "We need to gain market share. That’s going to mean beating Acme Widgets, " they might say. "Everybody’s quota is going to be doubled, Change is hard, but it’s necessary. Go get ’em. "
    Ready, forward—what?
    On winning teams, leaders fill their people with crazy-positive enthusiasm about what winning will look like for the company and, more importanKas it’s often forgotten), for them as individuals. "Look, Acme’s killing us, "they might say. "Their on-time delivering makes us look like we’re driving horses and carriages around here. But we can beat them by coming up with a better idea for efficiency every single day. And when that happens, your life is going to change and everything is going to get better. Our company will start to grow again; you’ll have more job security and a chance for advancement. Even though we’re going to enter into a long, hard period of change ahead, at the other end of it, you’ll be smarter, richer, and your life will be more exciting. "
    Clarity . Direction. Outcome.
    Ready, forward, charge.
THIRD, winning teams are honest.
    Or let us be more precise. On every single winning team, you will discover that the leader is frdnk and honest; he rewards everyone else who is frank and honest, and outs the people who aren’t candid. Oh, sure, there are exceptions. But in time, they always backfire. Because when people don’t say what they mean, play politics, or withhold their ideas, everything gets screwed up. Resentments accumulate. Cliques(小集团)form. Good people leave. Work slows down.
    By contrast, the simple truth is that frankness breeds trust. And when a team is filled with trust, people play to their better angels. They share ideas freely. They help their colleagues when they’re stuck and need an insight. What they do every day then becomes about the group’s success, not their own. They’re not worried about not getting the credit for some big win; they know a teammate will say something like, "Hey, don’t thank me. Cary was the one that set the whole thing in motion. " And Cary will say, "Thanks. I may have had the idea, but you executed. "
    The honesty-trust connection has another benefit: it promotes an environment of risk-taking. Who wants to try something new if they sense they’ll get a stick in the eye(or worse)should they fail? Leaders of winning teams encourage their people to take on huge challenges and let them know that they’re safe no matter what happens. And then they make good on their word.
    Only in such environments will people be bold. And only bold teams win.
FOURTH, and finally, winning teams celebrate.
    No idea we talk about gives people trouble more than this one. Maybe it has something to do with the recession—"How can you party in times of bleak economic conditions?"—but people stopped celebrating even before the economy went worse.
    Most leaders don’t understand the tight link between celebrating small successes along the way and achieving the big one at the end. But it’s beyond question. Teams that get pizza when they land a new client, or go on trips when they hit a sales milestone create a delicious dynamic. They teach people what it feels like to win, which is, well, a very good feeling. It makes people want to win more. In fact, they never want the feeling to go away. So they do everything to keep winning.
    We would call it magic, except there’s nothing mysterious about it. Like all four of our sayings here, the only mystery about winning teams, really, is why there aren’t more of them.  
As for the do-nothings, a great leader would
选项 A、spend more time to help them deal with great challenges
B、rearrange the work to accommodate their incompetence
C、help them find a new job where they will be more successful
D、be careful not to hurt their feeling by saying something awful
答案C
解析 由题干关键词do-nothings，leader定位到第一个小标题下第三段最后一句：And as for the do-nothings：leaders face into these individuals with a sense of reality，spending only the time to help them put together a resume and find a job where they will be more successful．可知，对于那些什么也做不好的人，领导会现实一些，只会花时间帮他们写简历去找一份能更成功的新工作。故选C)项。
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