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When was the customer survey conducted? It was conducted______.
When was the customer survey conducted? It was conducted______.
admin
2017-06-20
66
问题
When was the customer survey conducted? It was conducted______.
Now I’m going to tell you the result of [16]the customer survey we conducted last month. We got high marks from our customers about the quality of our products. [17]They felt our products were quite reliable and carried a lot of the features they expected in electronics. They especially liked the high-tech mobile phone which combines our mobile phone with a camera and MP3 player. However, customers were not satisfied with our customer service. They complained in the survey that [18]it took too long to settle their complaints. They also complained that [19]our service staff were not always friendly. By contrast, they wrote that many of our competitors have excellent customer service. This is the urgent task we have to deal with now. That’s why I’m ordering the customer service department to [20]come up with a plan within one week, and I also ask them to explain how they intend to improve our customer service.
选项
答案
last month
解析
题目询问客户调查是在什么时候进行的。由短文开头的we conducted last month可知答案应填last month(上个月)。
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大学英语三级A级题库大学英语三级分类
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大学英语三级
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