首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
考研
When Thomas Keller, one of America’s foremost chefs, announced that on Sept. 1 he would abolish the practice of tipping at Per S
When Thomas Keller, one of America’s foremost chefs, announced that on Sept. 1 he would abolish the practice of tipping at Per S
admin
2016-01-05
43
问题
When Thomas Keller, one of America’s foremost chefs, announced that on Sept. 1 he would abolish the practice of tipping at Per Se, his luxury restaurant in New York City, and replace it with a European-style service charge, I knew three groups would be opposed: customers, servers and restaurant owners. These three groups are all committed to tipping—as they quickly made clear on Web sites. To oppose tipping, it seems, is to be anti-capitalist, and maybe even a little French.
But Mr. Keller is right to move away from tipping—and it’s worth exploring why just about everyone else in the restaurant world is wrong to stick with the practice.
Customers believe in tipping because they think it makes economic sense. "Waiters know that they won’t get paid if they don’t do a good job" is how most advocates of the system would put it. To be sure, this is a tempting, apparently rational statement about economic theory, but it appears to have little applicability to the real world of restaurants.
Michael Lynn, an associate professor of consumer behavior and marketing at Cornell’s School of Hotel Administration, has conducted dozens of studies of tipping and has concluded that consumers’ assessments of the quality of service correlate weakly to the amount they tip.
Rather, customers are likely to tip more in response to servers touching them lightly and leaning forward next to the table to make conversation than to how often their water glass is refilled—in other words, customers tip more when they like the server, not when the service is good. Mr. Lynn’s studies also indicate that male customers increase their tips for female servers while female customers increase their tips for male servers.
What’ s more, consumers seem to forget that the tip increases as the bill increases. Thus, the tipping system is an open invitation to what restaurant professionals call "
upwelling
": every bottle of imported water, every espresso and every cocktail is extra money in the server’s pocket. Aggressive upwelling for tips is often rewarded while low-key, quality service often goes unrecognized.
In addition, the practice of tip pooling, which is the norm in fine-dining restaurants and is becoming more common in every kind of restaurant above the level of a greasy spoon, has ruined whatever effect voting with your tip might have had on an individual waiter. In an unreasonable outcome, you are punishing the good waiters in the restaurant by not tipping the bad one. Indeed, there appears to be little connection between tipping and good service.
This passage is mainly about
选项
A、reasons to abolish the practice of tipping.
B、economic sense of tipping.
C、consumers’ attitudes towards tipping.
D、tipping for good service.
答案
A
解析
主旨题。文章开头提到要取消小费制度,第二段提到有必要探讨为什么餐饮业人员维护小费制度的做法是错误的,接下来就讲了几点原因,最后得出结论:付小费与优质服务几乎没有关系,由此可见本文主要是讲取消小费制度的原因,A项为正确答案。
转载请注明原文地址:https://kaotiyun.com/show/JVsZ777K
0
考研英语一
相关试题推荐
Thankstomorethan50yearsofresearch,weknowhowtochangechildren’sbehavior.Inbrief,youidentifytheunwantedbehavio
AsAmericamovesintothe21stcentury,thechangingcompositionoftheworkforcewillbecomemoreevidenttoboththegeneralp
Graduatinghighschoolseniorslookingtoentertheworkforceandotherhighschoolstudentssearchingforsummerjobsarefacin
Graduatinghighschoolseniorslookingtoentertheworkforceandotherhighschoolstudentssearchingforsummerjobsarefacin
Collegegraduatesarenowleavingschoolwithnotonlyadiploma,butalsowithmoredebtthaninanyotherperiodinhistory.A
Inthecourseofalongweekendin1991,thePhilippines’MountPinatubovolcanoinjectedenoughsulfurdioxideintothestratos
October24,1929.BlackThursday.Onthisinfamousday,theNewYorkStockExchangewashitwithchaosthatquicklyamountedto
Theword"science"isheardsoofteninmoderntimesthatalmosteverybodyhassomenotionofitsmeaning.Ontheotherhand,it
Hechangedthefuturewithouteverwinningavoteorcommandinganarmy.AllAlbertEinsteindidwashavinganidea.It’snota
OnProtectingOurForests关于保护森林Writeanessayof160-200wordsbasedonthedrawing.Inyouressay,youshould1)describethe
随机试题
武装叛乱、暴乱罪
下列组织形式中.各国中小型企业通常采用的足()
大便秘结,口渴,舌干红,脉细数或沉而无力。方剂选用
采用和解的方式解决纠纷,既有利于维持和发展双方的合作关系,又使当事人之间的争议得以较为经济和及时地解决。关于和解,下列理解错误的是()。
安徽主要水系在境内最长的为()。
某校电子院与计算机院学生总数可组成一个实心方阵,电子院与电信院学生总数也可组成一个实心方阵。已知计算机院有100人,电信院有168人,那么大方阵比小方阵每边人数多几人?
A公司2007年12月10日购入B公司15万股股票作为交易性金融资产,每股价格为6元。3月15日收到B公司分派的现金股利3万元。6月30日该股票的市价为每股6.5元,则交易性金融资产6月30日的账面余额为()万元。
对事物或活动的未来结果感到需要而产生的兴趣叫作______。
Veryfewpeoplecanget【D1】______before11,butMichaelwasan【D2】______.Hestartedhighschoolwhenhewas5,finishinginjus
A、Travel.B、Sports.C、Foreignlanguages.D、Computergames.11.A在女士问男士技能和兴趣的时候,男士说他擅长电脑并且能说西班牙语,他还非常喜欢旅游。因此答案为A。B“运动”男士没有提及;男士会说
最新回复
(
0
)