Why haven’t they seen each other lately?

M: Hello, Susan.
W: Macman Dossor, my favorite customer. How are you?
M: I’m fine. I heard you weren’t well.
W: Well, I was away for a couple of weeks. But I an, fine now. Er, you were going to the States, weren’t you?
M: Well, I didn’t make it. What I’ve been doing is reorganizing the whole department nonstop since I saw you, and I just haven’t had a moment to myself. This is the first time I’ve been in here since Christmas.
W: Well, it’s good to see you again. Are you ready to order?