首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Complaining about faulty goods or bad service is never easy. First of all, complaints must be made to a responsible person. Go b
Complaining about faulty goods or bad service is never easy. First of all, complaints must be made to a responsible person. Go b
admin
2013-09-04
86
问题
Complaining about faulty goods or bad service is never easy. First of all, complaints must be made to a responsible person. Go back to the shop where you bought the goods, taking with you any receipt you may have and ask to see the owner.
If you don’t want to do it in person, write a letter. Stick to the facts and keep a copy of what you write. At this stage you should give any receipt numbers, but need not give receipts or other documents to prove you bought the article. If you are dissatisfied with the answer you get, write to the managing director of the firm or shop. Be sure to keep copies of your own letters and any answers you receive.
If your complaint is a just one, the shopkeeper may offer to replace the faulty article. You may have the right to refuse the goods and ask for a refund, but this is only where you have hardly used the goods and have acted at once. And if you have suffered some special loss, for example, a new washer tears your clothes, you might claim money to replace them. , If the shopkeeper offers you a credit note to buy goods in the same shop but you would rather have money back, say so. If you accept a credit note, remember that later you won’t be able to get refunded. In case the shop owner refuses to refund, approach your Citizens’ Advice Bureau before you accept a credit note.
What kind of right do you have if the shop owner offers to replace the faulty article? You have the right to______ and ask for a refund.
选项
答案
refuse the goods
解析
转载请注明原文地址:https://kaotiyun.com/show/KjeK777K
本试题收录于:
大学英语三级A级题库大学英语三级分类
0
大学英语三级A级
大学英语三级
相关试题推荐
Whatproductsarethetwolettersdealingwith?_________________________________.Besidesthecatalogueanddetailsofth
Peopledonotworklonghoursonlyformoremoney.Insuchfieldsasadvertising,showbusiness,andjournalism,theglamourand
A、He’sgoingtoworkabroad.B、Hewantstobuyanotherone.C、Hedoesn’tlikeit.D、He’slackinginmoney.A
TravelwithUs!Areyouinterestedintakingavacationtoanexcitinglocation?Doyouwanttotraveltoabeautiful,relax
A、15.B、10C、5D、2C题目询问女士工作多久了。通过她的回答“我做行政秘书5年了”可知,正确答案为选项C。
Weareproudtohavehimonourstaffandaresurehewillbeabletogiveyouthekindofserviceyouhavecometoexpect.
Theyinsistedontrying,utterly______thepossibleseriousconsequences.
______gotinthewheatthanitbegantorainheavily.
______gotinthewheatthanitbegantorainheavily.
Atnotimeandundernocircumstances______thefirsttousenuclearweapons.
随机试题
对违约责任者以法律制裁,要求当事人在签订合同时,要考虑( )。
_______是智力发展的基础和自然条件。
项目管理组织结构调整优化的原因包括()
固定资产的特征不包括()。
关于原始凭证填制要求的说法,错误的是()。
过程改进策略包括()。
常用的记分法有_________和_________两种。
A、 B、 C、 D、 C每组中第2、3个图形分别为第1个图形的正视图、俯视图。
Whatdoesthehamburgersayaboutourmodemfoodeconomy?Alot,actually.OverthepastseveralyearsWaldoJaquithintendedto
在信息系统开发方法中,不属于结构化方法指导思想的是
最新回复
(
0
)