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What is the caller’s complaint?
What is the caller’s complaint?
admin
2014-01-11
26
问题
What is the caller’s complaint?
Good morning. I’m calling regarding a problem with my order. I haven’t received it yet. My name is Gina Rotelli and my order number is SBB-934. I made a big order of office equipment, including one computer monitor, one box of disks, and three ink cartridges for my laser printer. I also ordered two packages of printer paper and, let me see, oh yes, a box of manila envelopes and fifty ball-point pens. I was promised delivery within two weeks of the date I placed the order, but it still hasn’t arrived. I placed it four weeks ago, on July 17th, to be exact. I paid for the items with my credit card, and the amount has been charged to my credit card bill. I don’t want to pay the bill until this has been cleared up, so please check on this and call me today. My number is 555-0703. Thank you.
选项
A、One week ago.
B、Two weeks ago.
C、Three weeks ago.
D、Four weeks ago.
答案
D
解析
The caller placed her order four weeks ago. Choice (A) repeats one, the number of computer monitors she ordered. Choice (B) is when she was promised delivery. Choice (C) repeats three, the number of ink cartridges she ordered.
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