What is the woman’s problem?

W My car doesn’t always start in the morning and it often makes me late for work. I think I’d better buy a new car.
M Gina, you should go to Jimmy’s Garage. I take my car there all the time. They have 20 years of experience and they are especially good at repairing older cars.
W Thank you, the last time I took my car to a garage, they didn’t really fix anything.
M Well, you should still call and make an appointment today. They do a good job. They’re usually not busy after 6 o’clock.