首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Conversation: The following are two business letters. After reading them, you should give brief answers to the 5 questions (No.
Conversation: The following are two business letters. After reading them, you should give brief answers to the 5 questions (No.
admin
2011-02-04
55
问题
Conversation: The following are two business letters. After reading them, you should give brief answers to the 5 questions (No. 56 through No. 60) that follow. The answers should be no more than 3 words. They should be written after the corresponding numbers on the Answer Sheet.
Letter One
Dear Sirs,
On 5th October I bought one of your expensive "Apollo" fountain pens from Julian’s, a big department store of this town. Unfortunately I have been unable to use the pen because it leaks and fails to write without making blots. I am very disappointed with my purchase.
On the advice of Julian’s manager I am returning the pen to you and enclose it with this letter for correction of the fault.
Please arrange for the pen to be fixed or replace it with a new one and send it to me as soon as possible.
Letter Two
Dear Sirs,
Thank you for your letter of 9th October enlosing the defective "Apollo" fountain pen, received today. We very much regret that the pen you bought has given you trouble.
Normally each of our pens is individually examined before being passed into store and it is hard to understand why this one escaped examination. We have passed your pen to our quality control department for inspection and report. Meanwhile, we are arranging to replace your pen with a new one.
We extend our apologies for the inconvenience this matter has caused you, but are confident that the replacement pen you will be receiving will prove satisfactory.
选项
答案
quality control department
解析
第二封信第二段指出,钢笔现已送至质控部检查。
转载请注明原文地址:https://kaotiyun.com/show/NtlK777K
本试题收录于:
大学英语三级A级题库大学英语三级分类
0
大学英语三级A级
大学英语三级
相关试题推荐
Inwhichairportwilltheplaneland?Whatshouldthepassengersdobeforetheplanelands?Fastenseatbeltsand______.
Accordingtothepassage,tobeasuccessfulsalesman,one______.Thephrase"ontheroad"inthelastparagraphcanbebestr
A—overpopulationB—underpopulationC—workingpopulationD—populationwaitingforemploymentE—urbanpop
A、Thehostofthehouse.B、Fred’sfriend.C、Aburglar.D、Thehost’sbrother.C本题为判断题。从这位女士的疑问“Whyareyouclimbingthroughthe
Whetheryou’relookingforaquietplaceoraholidaytrip,Florida’snaturalbeautyandvarioustouristactivitiesletyoumake
WhenthewriterfirstwenttotheRedCrossclinicinBeijingtodonatehisbloodhewassurprised______.Thenumberofvolunt
A、At17:00onFridayevening.B、At7:00onFridayevening.C、At6:30onFridayevening.D、At7:00onFridaymorning.BWhenwill
Thefollowingaretheconditionsofcancellationandterminationofthecontract.1.Bothpartiesshouldabidebythecontra
Ifwe(know)______thatthebookswereavailable,wewouldhaveboughtthemyesterday.
Shemusthaveforgottenthatwewere(suppose)______tomeetat10o’clock.
随机试题
国家财政收入中最主要的收入来源是()。
下列软骨,属于成对喉软骨的是
督脉的生理作用主要是
债的履行不能的类型主要有()。
某项目部承建了总长为551m的斜坡式结构防波堤工程,采用扭王字块护面块体。问题:护面块体有哪几种类型?
下列各项中,属于合伙人除名情形的是()。
波浪理论较之别的技术分析流派,最大的区别就是能提前很长时间预计到行情的底和顶,而别的流派往往要等到新的趋势已经确立之后才能看到。()
房地产估价中,()要求估价结果不得明显偏离类似房地产在同等条件下的正常价格。
(2015·河北)“某同学情绪体验深刻,其言行举止易被情绪左右,头脑不够冷静。”你来分析一下他属于哪种性格类型()
下列说法中,正确的是()。
最新回复
(
0
)