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  3. To: All Managers and Department Heads Subject: New Communication Training Program Clear, friendly, efficient communicatio

To: All Managers and Department Heads Subject: New Communication Training Program Clear, friendly, efficient communicatio

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问题    To: All Managers and Department Heads
   Subject: New Communication Training Program
   Clear, friendly, efficient communication skills are essential for building relationships with your customers. You can use it for the benefit of your business. A new online training program is available on the LearnWell website. It will help Company employees create "customer-friendly" communication.
   Please visit the website for a memo from the organizer. The memo provides a general view of this customer-friendly communication training program. It also explains how employees can register for the online training. Please forward this e-mail to your employees and encourage them to sign up for training at their leisure time as soon as possible.
   Thank you for your support as we work to improve your employees’ customer communication in their business activities.
                              MEMO
   To: All Managers and Department Heads
   Subject: New【R1】______for employees
   Training Program:
   1. Type of training: a new【R2】______training program on the LearnWell website
   2. Skills to train: clear. 【R3】______and efficient communication
   3. Purpose of training: to help the employees to create【R4】______communication
     Way of Registration: visit【R5】______for a memo from the organizer
【R3】
选项
答案friendly
解析 通过线索词clear和efficient communication定位到第一段首句。定位句指出，清晰、友好、高效的交际技巧对于与客户建立关系有着非常重要的意义。木句从侧面指出该培训计划的内容是Clear，friendly，efficient communication skills。通过比较题干和原文可知，原文中的Clear和efficient之间的形容词friendly就是本题的答案。
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本试题收录于： 大学英语三级B级题库大学英语三级分类
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