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  3. Write a letter of about 100 words to the customer service center of an online store, complaining about the quality of the new ip

Write a letter of about 100 words to the customer service center of an online store, complaining about the quality of the new ip

admin2018-12-01  15
问题    Write a letter of about 100 words to the customer service center of an online store, complaining about the quality of the new ipad and demanding a prompt solution.
You should include the details you think necessary.
You should write neatly on the ANSWER SHEET.
Do not use your own name. Use "Li Ming" instead.
Do not write the address.(10 points)
选项
答案 Dear Sir / Madam, I am writing to you to express my complaint about the ipad I bought from your online store the other day. At first, I was quite pleased with my new learning device. It worked just fine. Unfortunately, after playing some games on it, the screen freezes every time when I try to get access to the "Dictionary" section. I reset the device several times but now the problem still exists. Therefore, I suggest a free replacement for my device. Also to avoid similar complaints, your company should run stricter quality tests on products. Your prompt attention would be highly appreciated. I look forward to your satisfactory feedback. Sincerely yours, Li Ming
解析 本题要求写一封投诉信，此类信件的书写要注意三点：一是写信目的必须开门见山，即表达不满，进行投诉；二是简要描述事情经过；三是提出建议即解决办法，并表示希望尽快解决。
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考研英语一

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