High street shops use a variety of means to attract shoppers, such as striking window displays, huge red "Sale" signs and specia

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问题     High street shops use a variety of means to attract shoppers, such as striking window displays, huge red "Sale" signs and special promotions. Online retailers also【C1】______ similar techniques to tempt people to their websites and to make a purchase. "In the Internet【C2】______ years, online retailers competed on price, but today you just pay the same price online as offline. Any difference is made up by the delivery charge, says Gavin George, a partner at Itim Group, a consultancy.
    Today’s online retailers are using e-mail marketing, personalized technology, smart search engines and【C3】______ in an effort to increase traffic and sales.
    Some online retailers are using【C4】______ e-mail services to encourage customers to visit their sites. The travel and leisure retailer Lastminute.com, for example, sends more than 2 million emails to customers every week. The content of the email is【C5】______ to fit the recipient’s age, lifestyle and other factors.
    Carl Lyons, head of marketing at Lastminute.com UK, says: "E-mail is a different medium with its own culture, so you have to know how to use it【C6】______ if it’s going to be effective. What you’re trying to do is to【C7】______ lookers into bookers."
    MyPoints is an【C8】______ scheme for online shoppers, which gives them points for reading e-mails, visiting sites and making purchases. The acquired points can be【C9】______ for a variety of goods and services. In the US, there are more than 10 million MyPoints registered users. The service is free to join and subscribers complete an online【C10】______ that produces 400 data points about them.
A) incentive B) tailored C) diplomatic D) profile
E) properly F) embarked G) boom H) targeted
I) indicative J) deploy K) recommendation L) convert
M) multimedia N) invariably O) redeemed
【C3】

选项

答案M

解析 此处需填入名词,与e-mail marketing,personalized technology和smart search engines并列,这是网络零售商用来提来流量和销量的方式。multimedia“多媒体”符合上下文语境。
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