首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
• Read the article below about a bank with a reputation for excellence. • Choose the best word or phrase to fill each gap from A
• Read the article below about a bank with a reputation for excellence. • Choose the best word or phrase to fill each gap from A
admin
2010-01-22
60
问题
• Read the article below about a bank with a reputation for excellence.
• Choose the best word or phrase to fill each gap from A, B, C or D on the opposite page.
• For each question (19-33), mark one letter (A, B, C or D) on your Answer Sheet.
The bank with ideas
with several hundred years of history behind it, the APL Bank has few problems in convincing businesses that it is a reputable and secure (19) of a range of banking services. Now, it is demonstrating to business customers that it is flexible and responsive enough to (20) their changing needs in the 21st century.
Based in London, APL offers banking services to businesses throughout the UK via its branch (21) . Most customer service provision is (22) out by personal account managers based in local branches, together with (23) staff at company headquarters.
An important (24) for APL has been to make it easy for customers to (25) business with the bank. They can contact their account manager by direct line or email; if the manager is on holiday, a carefully chosen colleague becomes the ’account contact’ and (26) with the customer during the manager’s (27) . In addition, for those who want (28) to their bank at any time of day or night there is now a 24-h0ur phone-based service.
In order to remain competitive and build customer loyalty, the bank guarantees to turn around urgent loan (29) within 24 hours. This focus on the customer has also been a driving (30) in APL’s recruitment and development policy. For example, newly inducted staff (31) a ’customer service review’ to find out what it is like to be on the other side of the desk, asking to borrow money.
Together, these (32) in banking have achieved excellent results. The customer (33) is growing fast, and last year the bank gained 36,000 new business accounts.
选项
A、take over
B、go through
C、set down
D、put up
答案
B
解析
转载请注明原文地址:https://kaotiyun.com/show/P7sO777K
本试题收录于:
BEC中级阅读题库BEC商务英语分类
0
BEC中级阅读
BEC商务英语
相关试题推荐
Readthearticlebelowaboutmanagementstylesandthequestionsontheoppositepage.Foreachquestion(15-20),markoneletter
Readthearticlebelowaboutmanagementstylesandthequestionsontheoppositepage.Foreachquestion(15-20),markoneletter
Readthetextbelowfromareportaboutsalesfigures.Inmostlines(41-52),thereisoneextraword.Iteitherisgrammatically
Readthearticlebelowaboutteamworkandstress.ChoosethecorrectwordorwordstofilleachgapfromA,B,CorDontheopp
Readthearticlebelowaboutteamworkandstress.ChoosethecorrectwordorwordstofilleachgapfromA,B,CorDontheopp
Readthearticlebelowaboutteamworkandstress.ChoosethecorrectwordorwordstofilleachgapfromA,B,CorDontheopp
Readthearticlebelowaboutcustomerrelationshipmanagement.ChoosethecorrectwordorphrasetofilleachgapfromA,B,Co
Readthetextbelowaboutdecidingwhattopay.Inmostofthelines41—52thereisoneextraword.Itiseithergrammaticallyi
Readthetextbelowaboutdecidingwhattopay.Inmostofthelines41—52thereisoneextraword.Itiseithergrammaticallyi
Readthetextbelowaboutdecidingwhattopay.Inmostofthelines41—52thereisoneextraword.Itiseithergrammaticallyi
随机试题
背景资料:某工程在实施过程中发生如下事件:事件一:由于工程施工工期紧迫,建设单位在未领取施工许可证的情况下,要求项目监理机构签发施工单位报送的《工程开工报审表》。事件二:在未向项目监理机构报告的情况下,施工单位按照投标书中打桩工程及防水工程的分包计划
慢性粒细胞性白血病时,肝内白血病细胞浸润的部位是()(1993年)
重症肌无力属哪种疾病
下列选项中,()是企业流动资产中的一个重要项目,是商业信用的直接产物。
当特异性免疫再次发生时,有关叙述正确的是()。
甲是乙的必要条件.丙是乙的充分条件但不是乙的必要条件,那么:
驱动调度算法中,()算法可能会随时改变移动臂的运动方向。
从艺术作品的角度,艺术形象可分为视觉形象、听觉形象、综合形象与()。
在村庄东西两块玉米地中,东面的地施过磷酸钙单质肥料,西面的地则没有。结果,东面的地亩产玉米300公斤,西面的地亩产仅150公斤。因此,东面的地比西面的地产量高的原因是由于施用了过磷酸钙单质肥料。以下哪项如果为真,最能削弱上述论证?
Ascollegeseniorshurtleintothejobhunt,littleliesontheresume—forexample,claimingadegreewhenthey’rethreecredits
最新回复
(
0
)