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  3. You should spend no more than 20 minutes on this task. You are very much dissatisfied with the light, seats and the service

You should spend no more than 20 minutes on this task. You are very much dissatisfied with the light, seats and the service

admin2011-05-29  28
问题     You should spend no more than 20 minutes on this task.
    You are very much dissatisfied with the light, seats and the service of the local train. Write a letter of complaint to the authorities explaining the situation.
    You should write at least 150 words.
    You do NOT need to write your own address.
    Begin your letter as follows:
    Dear ______.
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答案Dear Sir/Madam, I am a regular commuter in the 0740 Bromley to Victoria and the 1730 Victoria to Bromley trains and I am very dissatisfied with the service. More often than not, the trains do not nm on time. For example, last week the morning train was late by nine minutes on Monday, twelve minutes on Wednesday and six minutes on Friday. The evening train was also late twice. It is very rare to find a seat and therefore it is necessary to stand for the entire Journey most of the time. On the rare occasions I find a seat. The seats are uncomfortable and are badly in need of repair. Also the lighting is totally inadequate and therefore, particularly during the winter months, it is impossible to read one’s newspaper. I am sure you appreciate that this is unacceptable. Hundreds of people, including myself, rely on this service to travel to work and the journey has now become a daily ordeal. I trust that you will take immediate steps to rectify the situation and I look forward to receiving your reply. Yours faithfully, Clive Perkins
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