首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
When Thomas Keller, one of America’s foremost chefs, announced that on Sept. 1 he would abolish the practice of tipping at Per S
When Thomas Keller, one of America’s foremost chefs, announced that on Sept. 1 he would abolish the practice of tipping at Per S
admin
2011-03-22
36
问题
When Thomas Keller, one of America’s foremost chefs, announced that on Sept. 1 he would abolish the practice of tipping at Per Se, his luxury restaurant in New York City, and replace it with a European-style service charge, I knew three groups would be opposed: customers, servers and restaurant owners. These three groups are all committed to tipping—as they quickly made clear on Web sites. To oppose tipping, it seems, is to be ant capitalist, and maybe even a little French.
But Mr. Keller is right to move away from tipping—and it’s worth exploring why just about everyone else in the restaurant world is wrong to stick with the practice.
Customers believe in tipping because they think it makes economic sense. "Waiters know that they won’t get paid if they don’t do a good job" is how most advocates of the system would put it. To be sure, this is a tempting, apparently rational statement about economic theory, but it appears to have little applicability to the real world of restaurants.
Michael Lynn, an associate professor of consumer behavior and marketing at Cornell’s School of Hotel Administration, has conducted dozens of studies of tipping and has concluded that consumers’ assessments of the quality of service correlate weakly to the amount they tip.
Rather, customers are likely to tip more in response to servers touching them lightly and leaning forward next to the table to make conversation than to how often their water glass is refilled—in other words, customers tip more when they like the server, not when the service is good. Mr. Lynn’s studies also indicate that male customers increase their tips for female servers while female customers increase their tips for male servers.
What’s more, consumers seem to forget that the tip increases as the bill increases. Thus, the tipping system is an open invitation to what restaurant professionals call "upselling": every bottle of imported water, every espresso and every cocktail is extra money in the server’s pocket. Aggressive upselling for tips is often rewarded while low-key, quality service often goes unrecognized.
In addition, the practice of tip pooling, which is the norm in fine-dining restaurants and is becoming more common in every kind of restaurant above the level of a greasy spoon, has ruined whatever effect voting with your tip might have had on an individual waiter. In an unreasonable outcome, you are punishing the good waiters in the restaurant by not tipping the bad one. Indeed, there appears to be little connection between tipping and good service.
It may be inferred that a European-style service ______.
选项
A、is tipping-free
B、charges little tip
C、is the author’s initiative
D、is offered at Per Se
答案
A
解析
本题为推论题,文章第1段谈到:当美国的著名厨师汤姆斯·克勒宣布9月1日他会在纽约的豪华餐馆Per Se废除付小费的做法,用欧洲的付费方式取而代之时,我知道有3个团体会反对:消费者、服务员和餐馆店主。由此可推断欧洲的付费是免付小费的,故正确答案为A。
转载请注明原文地址:https://kaotiyun.com/show/PGxd777K
本试题收录于:
公共英语四级笔试题库公共英语(PETS)分类
0
公共英语四级笔试
公共英语(PETS)
相关试题推荐
Mostscientistsblamepeople,atleastinpart,forglobalwarming.Now,someresearcherssaypeoplemaybepartlytoblamefor
Thedestructionofournaturalresourcesandcontaminationofourfoodsupplycontinuetooccur,largelybecauseoftheextreme
WhatistheoriginoftheBritishMuseum?
【B1】ThefreeenterprisesystemhasproducedatechnologycapableofprovidingtheAmericanconsumerwiththelargestandmostva
【B1】ThefreeenterprisesystemhasproducedatechnologycapableofprovidingtheAmericanconsumerwiththelargestandmostva
Mostpublishingisnow"electronic"inthesensethatbooks,magazinesandnewspapersarepreparedoncomputers,andexistasco
ApersonbecomespartoftheChristiancommunitythroughbaptism--itisamatterofchoice【C1】______birth.TheChristiancommun
ApersonbecomespartoftheChristiancommunitythroughbaptism--itisamatterofchoice【C1】______birth.TheChristiancommun
Awhite-hairedelderlygentlemanstepsoutofhiscar,briefcaseinhandandcoatoverhisarm.Hehascalledfromtheofficet
Awhite-hairedelderlygentlemanstepsoutofhiscar,briefcaseinhandandcoatoverhisarm.Hehascalledfromtheofficet
随机试题
消渴病变的脏腑主要在
A、上以疗君亲之疾,下以救贫贱之厄,中以保身长全,以养其生B、若有疾厄来求救者,不得问其贵贱贫富、长幼妍媸、怨亲善友、华夷愚智,普同一等.皆如至亲之想C、病人对某些科学研究拒绝参加时,绝对不能使医生和病人间的关系受到影响或妨碍
发布前必须经有关行政主管部门对广告内容进行审查的产品,未经广告审查机关审批擅自发布广告的,由广告监督管理机关()
离岸基金是指_______的证券投资基金组织在______发售证券投资基金份额,并将募集的资金投资于__________证券市场的证券投资基金。()
由标的证券发行人以外的第三人发行并上市的权证,履约担保系数由证监会发布并适时调整。( )
甲企业2003年9月1日销售一批产品给A公司,含增值税的价款为58500元,收到A公司交来的商业承兑汇票一张,期限为6个月,票面利率为6%。甲企业于2004年1月30日购入原材料一批,价款64000元,将持有的A公司的商业汇票抵付货款,差额部分用银行存
教师将自己的教学实践活动定期进行梳理,总结出自己的教学经验,同时不断听取学生、同事、专家的反馈,这种反思方法属于()。
早在1900年,第一辆电动汽车就已经上路。尽管近些年一些知名汽车厂商先后推出了各自的纯电动概念车,但这并未拉近电动汽车与现实生活之间的距离。究其原因,电动汽车的研发并非只是将传统发动机更换为电动机这般简单,而是一个庞大的研究课题。仅车用蓄电池就存在电池容量
下列属于非政府公共机构性质的事业单位的是()。
数据库管理技术是在(20)的基础上发展起来的。数据模型的三要素是数据结构、数据操作和(21)。建立数据库系统的主要目标是减少数据的冗余,提高数据的独立性,并集中检查(22)。
最新回复
(
0
)