2. 外语
  3. To: Gordon Banks From: Customer Service Date: April 10, 20-- 02:11:58 P.M. Subject: Quickstar Battery Recall Dear Mr. Banks

To: Gordon Banks From: Customer Service Date: April 10, 20-- 02:11:58 P.M. Subject: Quickstar Battery Recall Dear Mr. Banks

admin2011-05-20  42
问题 To: Gordon Banks
From: Customer Service
Date: April 10, 20-- 02:11:58 P.M.
Subject: Quickstar Battery Recall
Dear Mr. Banks:
Thank you for your e-mail, and for participating in the Quickstar recall of certain batteries built with Reffex cells. Your replacement battery has been shipped and you can expect to receive your new battery within 7 to 10 business days. You may continue to use your notebook computer safely by turning the system off, ejecting the battery, and using the AC adapter and power cord to power your system until your replacement battery is received.
With your replacement battery, Quickstar will also provide a means for you to return the affected batteries for proper disposal. If you have additional questions not covered on the recall Web site, or cannot access the Web site, please call Quickstar toll-free at 1-888-751-0011, Monday through Friday, 8:00 a.m. to 6:00 p.m. PST.
You also can write to the company at Quickstar, Attn:
                                       Battery Recall
                                      167000 Elm Parkway
                                      Los Angeles, CA 90088
We apologize for the inconvenience caused by this issue. Shipment of quality products always has been and continues to be our foremost concern. As always, if you have questions or concerns about this or any other subject, please feel free to contact us.
                                                                              Sincerely,
                                                                          Harold Rivers,
                                                                              Director
                                                              Customer Service Department
What can be inferred about Gordon Banks?
选项 A、He bought a laptop battery from Troglodyne.
B、He installed the wrong battery in his laptop computer.
C、He works in the Quickstar Customer Service department.
D、He contacted the Quickstar Customer Service department.
答案D
解析 第二篇文章的内容是Quickstar的顾客服务部向Gordon Banks发送的邮件。文中的第一句话以“Thank you for your e-mail”开头，可以推测出Banks先生首先向Quickstar公司发送了邮件。
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